The question we are asked most often is about how to talk to Amazon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
My phone number has changed. There is no access to the old number. How to change the phone number in your account to log in to your account.
To update your phone number for account access, log into your Amazon account and go to Your Account. Navigate to the "Login & Security" section and select "Edit" next to your phone number. Follow the prompts to enter your new phone number. You may need to verify the new number via a code sent to it. If you're unable to access your account, further options may be available on the login page.
Asked Dec 10, 2024 2:18 AM
Я не могу зайти в амазон. Забыла пороль. Там нужен номер сотового телефона, но уУ меня новый номер сотового телефона. Что делать как поменять номер
Если вы забыли пароль и у вас изменился номер телефона, вы можете попробовать восстановить доступ к своей учетной записи. На странице входа в Amazon выберите "Забыли пароль?" и следуйте инструкциям. Возможно, вам предложат варианты восстановления доступа с использованием электронной почты или других методов. Если номер телефона не привязан к вашей учетной записи, следуйте указаниям на сайте для обновления данных.
Asked Nov 21, 2024 8:21 AM
How do I change my email address when the old email address no longer is active
To change your email address when your old email is no longer active, go to the account settings and select the option to update your email. You may need to verify your identity, possibly through a text message or another method if you can no longer access the previous email. Follow the on-screen instructions to complete the change. If you encounter any issues, there is a link to the most up-to-date contact information right here on this page.
Asked Sep 7, 2024 12:11 AM
how do i speak to a live person
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 12, 2024 2:34 AM
I need a free shipping label return
To get a free shipping label for a return, go to Your Orders, select the item, and choose the reason for return. If the item is eligible for free return, a prepaid shipping label will be provided.
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