What Is My Security Access Code on My Amazon Account?

The Amazon account security access code makes it possible for Amazon's delivery man to access your apartment. You can provide it under 'Manage Your Address Book.' Property managers may submit their access codes under 'Amazon Secured Delivery.' If you have any questions about it, you can seek support from the Amazon customer service team. You may reach them on the phone, live chat, Facebook/Messenger, Twitter, email, or the help desk.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Your Amazon account security access code is the code that one needs to access your residence. A delivery man may need it when delivering your package. You must provide your access code in the option 'Manage Address Book' before your item ships. Find the address you want to update and click 'Edit.' Enter your access code in the field 'Security Access Code.' Your Amazon security access code will be saved and used for your future orders.

If you are a property manager, you can use the Amazon Secured Delivery Access Tool to provide your access information.

Weekend Deliveries

Under the 'Optional Delivery Preference,' you can choose to receive weekend deliveries. You can find that option under 'Manage Address Book.' You will receive updates after signing up for 'Shipment Updates Via Text.'

Redeeming an Online Access Code

You can use your games, courses, or subscriptions with your online access code. You can find the option under 'Your Games and Software Library.' Follow these steps to complete the process;

1. Find the option 'Your Games and Software Library'

2. Find the relevant code for your order

3. Enter the code in your device and ensure that you have a strong internet connection for the installation process

If you experience any challenges while trying to redeem your online access code, you may have entered the wrong code. The following tips may help you fix the issue;

1. Confirm that you are entering the right code exactly as it appears in 'Your Games and Software Library'

2. Ensure that your network settings and anti-virus software are not blocking the server

3. Ensure that your internet connection is stable

4. Contact the service provider and ask for help

Contacting the Support Team

If you have any questions about your Amazon account security access code, you may contact the customer service team and ask for help. The best way to contact Amazon is over the phone. You get the chance to speak with a live customer service agent who can address your questions and problems fast. Amazon live chat is an alternative to phone support. After logging in, you can describe your problem in a few steps and get the support you need.

Email support is one of the best support options when you don't need to speak directly with an agent. Write an email with a brief description of your problem and the help you want. The support agents will get back to you with an answer as soon as they can. Usually, you may need to exchange several messages back and forth before getting a solution to your problem.

Twitter and Facebook/Messenger may be good support options as well. They allow you to ask for help in public or in private depending on your needs. Public posts allow you to get the opinions of other Amazon customers.

Many customers turn to the Amazon help desk when looking for help. It is the first support option as it contains plenty of help pages. They address problematic topics and frequently asked questions. They may contain suggestions and tips that address your questions before you speak with a customer service agent.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
What Is My Security Access Code on My Amazon Account?

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Is My Security Access Code on My Amazon Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Amazon

Asked 5 years ago
Updated 5 years ago
Viewed 1,987,910 times
Amazon
Amazon account security access code
Amazon security access code
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!