What Do I Do If My Amazon Fresh Delivery Is Missing?
Amazon Fresh is a grocery delivery service that delivers fresh farm produce, meat snacks, and other household items. The service is available for members who have an Amazon Prime subscription. Sometimes when you order from Amazon Fresh, your order may take a long time to arrive. This may occur due to reasons like having the wrong delivery address or failure to complete your order. If this happens, you can follow the steps given above to follow up on your order.
What Do I Do If My Amazon Fresh Delivery Is Missing?
Shopping at Amazon Prime is easy and convenient. It allows you to get your grocery supplies and other household items right at your doorstep. You do not have to travel for long distances to buy products or even wait in queues to get these products. You can also select the type of delivery that you want to receive.
There are two types of deliveries for Amazon Fresh which are attended deliveries and unattended deliveries. For attended deliveries, your order will be delivered in a plastic bag and you must be present to pick them. For unattended deliveries, your delivery will be delivered in a temperature-controlled tote bag at your doorstep and you don't need to physically pick it up.
Here is What To Do if You Have a Missing Amazon Fresh Delivery
Sometimes when you order from Amazon Fresh, you may miss your order. This may occur when you fill in the wrong delivery address if your order was not successful. If this happens, you can take the steps given below in this article to try and locate your order.
Check all Your Doors
Sometimes you may think that your Amazon Fresh delivery is missing while it was just delivered to another door. It is therefore advisable to check on all your doors that is the front, back, or other doors before you report the delivery as missing. The delivery might have been left at a door that you were not expecting
Confirm whether your Order was successful
- To confirm that your order was successful, log in to your Amazon Prime account.
- Tap on "Your Orders"
- Look for the order that you are checking the delivery status.
- If you cannot locate this order, check if there are items in your cart.
- If the items that you are expecting are still in your cart, it means that you didn't check out.
- If this is the case, you can now proceed to checkout to complete this order.
- You can also confirm the delivery status of your order.
- If the delivery status states that your order is "delivered", it means that your order was already delivered. If the status is "arriving" your order is on the way.
Check Your Email
If problems were delivering your order like extremely bad weather, Amazon Fresh will alert you by sending you an email. They will also let you know when you can expect your delivery to arrive.
Confirm your Delivery Address
Another reason why your Amazon Fresh delivery may be missing is if you put the wrong delivery address. To confirm your delivery address, log in to your account, open your orders and confirm the order that you are looking for. Confirm if you put the correct address. It is also important to confirm the time and date when your delivery should be arriving.
Contact Amazon Fresh
If you do not succeed in finding your Amazon Fresh delivery after following the steps given above, you can call the Amazon Fresh customer support team. You can also reach Amazon Fresh through live chat or by sending them an email. Amazon is also available on Facebook and Twitter.
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