Can I Get a Refund If Amazon Prime Takes Too Long?

Can I Get a Refund if Amazon Prime Takes Too Long?

Amazon Prime is a membership service from Amazon. There are over 150 million people who have subscribed for Amazon prime. Before committing to paying for Amazon Prime, you can try out the 30day free trial. During this period, you can sample the benefits of this service and decide whether you want to commit to it fully. When this trial period is over, you can subscribe to Amazon prime officially and choose to either pay monthly or yearly.

Some of the benefits of Amazon Prime include same-day deliveries that are free of charge, free video streaming of thousands of TV shows, videos, and movies, and free streaming of songs. When you have an Amazon Prime subscription, you can store your photos in Amazon Cloud Drive which has no limit to the number of photos that you can store. Amazon Prime subscribers also get access to Amazon lighting deals half an hour before these deals are available for other buyers who don't have a subscription.

To subscribe to Amazon Prime, you need to open the official Amazon website. On the top upper corner, you will find an option for "Try Prime" which you can click on and choose a monthly or yearly subscription. Sometimes when you order an item using your Amazon Prime, your order may delay in delivery.

Some of the reasons why your order may be late include filling in the wrong address when making the order or failing to indicate your building, floor, or unit number. Your order may also be late because of extremely bad weather or the restrictions that are happening right now because of the Coronavirus pandemic. International custom procedures may also delay the delivery of your order.

Getting a Refund for a Late Amazon Prime

When your Amazon Prime order takes too long to arrive, you can take some steps to find out the reason for the delay and request a refund. Here are the steps that you can take;

1. Log in to your Amazon Prime account using your username and password
2. Click on "Your Orders" and confirm the estimated delivery date
3. Confirm that you filled in the correct delivery address
4. You can also confirm about payment processing from "Your Orders"
5. Wait for 48 hours to check if your order will arrive
6. When 48 hours are over, you can contact Amazon
7. Confirm whether your order is eligible for a refund
8. If your order qualifies for a refund, ask for help click on "An Order I placed" at the top of your screen
9. Amazon will ask you to tell them more about your issue.
10. On the "select an issue" field, choose "where is my stuff"
11. On the "select issue details" select, "shipment is late"
12. Amazon will ask you "How would you like to contact us"
13. You can either choose to "phone" to call Amazon
14. You can also choose "chat" for a live chat with Amazon
15. The live chat is faster and helps you to avoid waiting for an agent to be available to pick your call
16. You can then explain your issue to Amazon customer support and request a refund or some form of compensation.