Uber Customer FAQ

To remove the teenager setting on your Uber account, you’ll need to update your profile and age. Go to the app settings and look for the option to edit your account information. Make sure you accurately input your age and other relevant details. If this does not resolve the issue, check the app for any additional steps to confirm your identity or age.

To remove yourself from the teen subscription, you need to access your account settings within the Uber app. There, you can find the subscription options and select to cancel or modify your subscription status. If you need more assistance, there's a link to the most up-to-date contact information right here on this page.

If you're unable to use your $15 Uber coupon, ensure that you have entered the code correctly, and check the expiration date of the coupon. Some coupons are valid only for specific rides or regions. Additionally, confirm that your payment method is up to date and meets any requirements associated with the coupon. If the issue persists, consult the help section to troubleshoot further.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

If your ride was canceled and you see a pending charge, it typically takes a few business days for the funds to return to your account. The timing depends on your bank or card issuer. Unfortunately, we can't directly process refunds. However, you can find the most up-to-date contact information right here on this page for any further assistance regarding your account and refunds.