How Do I Change My Name in the Uber Partner App?
In a nutshell: The Uber Partner App allows drivers to manage their accounts and driving tasks. Changing a name as a driver is more complex than for riders and must be done through the Partner App. Unlike rider accounts, which allow direct name changes, driver accounts require admin approval, making the process potentially lengthy. Drivers
Introduction
The Uber Partner App, also known as the Uber Driver App, is the app that people who drive for Uber use to manage their driving duties and their accounts. If you want to change your name as an Uber driver, you can do it a couple of ways, including via the app. However, changing your name as an Uber driver is not as simple a process as changing your name as an Uber rider.
What You'll Need
If you are actually trying to change your name in the Uber Rider App instead of the Uber Partner App, then just go to Settings, tap the bar that has your name and other personal information in it, and enter your new name in the space provided. Then tap the Save button. Check your texts for a one time password from Uber for verification purposes and enter it in the space provided.Uber will not allow you to have two different names on file with them, so if you have both a driver and a rider account and change the name in one of them, then your name will automatically be changed in the other one as well.If you have both driver and rider accounts then you cannot change your name through the Uber Rider App, you must use the Partner App instead.Your new name cannot have any numbers, special characters, or inappropriate words as a part of it.The name change process for Uber drivers can be lengthy. Because the process must be approved and completed by the admins, it could take weeks before it goes through.
Open the Uber Partner App and log in to your account.
To change your name on a desktop or laptop, skip to step 8.
Tap your profile picture.
Select the Account option.
Tap the Manage Uber Account option.
Locate the option to change your legal name and follow the prompts to initiate the process.
You cannot complete the name change on your own in the Uber Partner App. The administrators must be the ones to actually make the name change. Things are arranged this way as a security procedure, so they know who is really driving for the company.
Wait to be contacted by the Uber admins.
They will provide you with further instructions, if any.
Provide any documentation requested by the admins.
Once they have finished their verification process, and determined that you are really still you, then they will go ahead and change your name in the Uber Partner App for you.
Do not continue with subsequent steps.
Go to the Uber home page.
Uber home page
Click on the Log In link in the upper right corner of the screen to log in to your Uber account.
Go to the driver name change page.
Driver name change page
Use the page to inform the company that you wish to change your name as an Uber driver.
Check your email for contact from the Uber admins and follow their instructions to complete the name change process.
Conclusion
If you have any questions, contact an Uber customer support representative to get answers. Unfortunately, the company does not maintain phone-based customer support services. However, there are ways to contact it online.
Further questions?
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