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Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

I lost my phone and got a new one, it didn’t transfer Google or my gmail account and I’ve forgotten my password, how do I get it back?

To recover your Google account without your password, go to the Google sign-in page and click on "Forgot password?" Follow the prompts to verify your identity, which may include answering security questions or receiving a code on your recovery email or phone. If you've previously set up recovery options, you should be able to regain access to your account. Once logged in, you can update your password and ensure your account is connected to your new phone.
Asked Feb 17, 2025 9:18 PM

How do I verify my business on google with the only method being a video when I’ve uploaded a video a dozen times and I’m not being told why it’s not being verified

We understand that verifying your business can be challenging. Ensure that your video meets all the guidelines provided during the verification process, such as clarity and content requirements. Check that you are following the correct submission procedure as outlined by Google. If you continue to face issues, it may be helpful to review any specific feedback you received during previous attempts to upload your video for verification. There might be additional factors affecting the verification process that you can address.
Asked Feb 17, 2025 1:11 PM

please help to get my google backup code

To get your Google backup code, go to your Google Account's Security page. Look for the "2-Step Verification" section. If you've enabled 2-Step Verification, you should find the option to generate backup codes there. You can generate a new set of codes if needed. Save these codes securely, as they can help you regain access to your account if you're unable to use your primary 2-Step Verification method.
Asked Feb 16, 2025 11:20 AM

recover google autofill passwords

To recover your Google Autofill passwords, you can go to your Google Account settings. Under "Security," look for the "Password Manager." Here, you can view and manage your saved passwords. If you've enabled sync, your passwords will be available across devices where you're signed in. Make sure to verify your identity if prompted.
Asked Feb 15, 2025 5:15 AM

My google account is disabled and i cannot sign in to it.

If your Google account is disabled, you should see a message explaining why during the sign-in process. To recover your account, follow the on-screen instructions, which may include verifying your identity and complying with Google's policies. There is a link to the most up-to-date contact information right here on this page, which can assist you further with account recovery and support.
Asked Feb 14, 2025 4:23 AM

Help me with my Google customer service issue

Account Management

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification reduces...

Refunds and Data Removal

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an unauthorized purchase...

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it for you....

Business Information

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on google...

Email and Recovery

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to change...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google makes...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page and...

Technical Support

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service option....

Reporting Issues

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific problem...
We look to the Google issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google issues reported to GetHuman
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