The question we are asked most often is about how to talk to MakeMyTrip customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
how do i Received refund for cancelled bus by operator
If your bus was canceled by the operator, the refund process is usually initiated automatically by MakeMyTrip. The refund will be processed and credited to your original payment method within a few business days.
Asked Jul 1, 2024 11:30 AM
My train booking is not working on MakeMyTrip
We're sorry to hear you're having trouble with your train booking. Please ensure that your internet connection is stable because a drop in connectivity can disrupt the booking process. Also, clear your browser cache and cookies. If the issue persists, try booking your train ticket using a different device or browser. Please double-check and ensure you've inputted correct information during the process. If the problem still persists, there may be temporary technical issues on the platform which are usually resolved quickly. Thank you for your patience.
Asked Jun 14, 2024 5:44 AM
customer care number is not available
While I am unable to provide the customer care number directly, I can assure you that the most up-to-date contact information for MakeMyTrip is readily available. Please locate the 'Contact Us' link on this page that you're currently viewing and you will find all the information you need to get in touch with our support team. We are always here to assist you with your travel bookings and inquiries.
Asked Jun 3, 2024 7:27 AM
Money deducted but ticket not booking
We apologize for any inconvenience. Sometimes, due to connectivity issues or high server demand, your ticket may not get booked but the amount might get deducted. Do not worry, the deducted amount is always safe. If the booking was not successful, the amount will be reverted back to your account within 7-10 business days. However, if after 10 business days, the amount has not been credited back, do keep your transaction details handy and get in touch with our customer service for assistance. Please note that response times may vary due to high demand.
Asked Apr 20, 2024 8:56 PM
Railways cancelled my train, when or how will I get my refund?
If your train has been cancelled by the railways, you don't need to worry about the refund. It will be processed automatically by MakeMyTrip. Once the refund is initiated, it may take up to 7-10 business days for the refunded amount to reflect in your original mode of payment. The entire booking amount will be refunded without you having to cancel the ticket from your end. However, please note that refund timelines can vary depending on the bank or payment method.
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