How Do I Get a Refund from MakeMyTrip?
In a nutshell: MakeMyTrip, a top online travel agency in India, offers flight and hotel bookings, vacation packages, and transport reservations. Understanding the refund process is crucial for unavoidable
Introduction
MakeMyTrip is a leading online travel agency in India, offering services like flight and hotel bookings, vacation packages, and transport reservations. While it provides convenience, cancellations are sometimes unavoidable, making the refund process essential to understand. Refunds depend on the booking type, timing, and airline or hotel policies. Online cancellations are generally quicker, while phone cancellations take longer. Refunds are processed back to the original payment method, with processing times varying by bank. This guide will take you through each step to help you secure your refund efficiently.
Visit the MakeMyTrip Website
Visit MakeMyTrip official website.
Log into Your Account
Click on ‘Log In’ at the top right corner of the homepage
My Trips
Once logged in, navigate to ‘My Trips’ section
Initiate the Cancellation Process
Under “Trips”, select ‘All.’ Or enter your Booking ID used at the time of booking on the search bar and the system will retrieve your booking details. You will be given options to cancel the entire reservation, specific passengers, or parts of the trip.
Review Refund and Cancellation Charges
Before confirming the cancellation, review the applicable penalties and the refund amount. Airlines and hotels may charge a cancellation fee, which will be deducted from your refund.
Confirm Cancellation
Once you have reviewed the terms, proceed with the cancellation. You will receive a confirmation email with details about your refund, including the estimated processing time. Understanding the refund process will help you navigate cancellations smoothly and recover your funds efficiently.
Contact Customer Support for Assistance
If you face issues canceling online or have questions about your refund, you can contact MakeMyTrip’s customer support team. Phone cancellations take slightly longer to process, typically five business days, while online refunds are usually processed within three business days. Depending on your bank, the money may take 3–14 business days to reflect in your account.
Conclusion
Getting a refund from MakeMyTrip is a straightforward process if you follow the correct steps. Start by logging into your account, navigating to ‘My Trip’ section, and reviewing any applicable cancellation fees before confirming the cancellation. If you canceled your booking directly with the airline, submit a refund request through MakeMyTrip’s claims portal. In case of a missed flight or an airline-initiated cancellation, provide details under ‘Special Claims.’ If needed, you can reach out to MakeMyTrip’s customer support for assistance. Refunds typically take between 3–14 business days to process, depending on the payment method and banking procedures.
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