How Do I Fix Buffering Problems with Comcast?
Most of us have dealt with buffering and laggy internet from time to time. However, knowing what to look for and how to prep your internet setup for optimal performance are some of the best preventative measure s that you can take. This includes ensuring that your connections are firmly in place, background applications arent running or a minimum of applications are running, and that your device has the propoep[r capabilities to stream optimally. Network constraints are the primary cause of buffering, however, there are other issues that may play a role as well. However, preventative steps used in conjunction with other techniques you can use when you experience buffering are effective steps you can try to diminish or eliminate buffering.
Comcast customers may experience video buffering from time to time. This is a common problem that Comcast customers may experience from time to t time. Fortunately, there are things you can try to improve video playback and diminish buffering when it occurs.
What is the Cause of Buffering?
This is a loaded question. As a Comcast customer, when you experience buffering it is a result of many different factors. Some factors may affect or cause buffering more than others at any given time. However, in general, buffering is caused by computer, browser, and network capacity. As you stream video, the video streams are designed to accommodate a variety of different quality levels to ensure that you receive the best quality signal as you stream. Even your video player plays a role in picture quality and buffering. It will adjust your video stream based on your network's capacity, graphics, CPU/memory utilization, all based on the capabilities of your computer. In essence, buffering is primarily the cause of network constraints in addition to all the other factors mentioned.
Before You Stream...
If possible, use a hard-wired network connection instead of WiFi. If you must rely on WiFI take steps to ensure that you have a strong signal. You may need to refresh or reset the connection from time to time. If possible, make sure there are no other applications utilizing your internet connection and make sure you're using the latest version of your browser. Also, before you begin streaming, clear your browser cache. Another beneficial step is to ensure that you have the latest version of Adobe Flash Player.
If Buffering is STILL a Problem...
If you've followed all the steps to ensure that you have a successful, buffer-free stream yet you still have problems, there are things you can do. Keep in mind that buffering is usually caused by network constraints. In response, you can reboot your router, computer, tablet, or phone. Position yourself closer to the router if possible. Plus, close any programs running in the background that may be eating up your bandwidth. Keep in mind that typical background programs include social networks like Facebook and Instagram, which typically run in the background. Your collaboration tools should be considered as well. You can also try disabling hardware acceleration in your browser's streaming settings. Some combinations of devices and streaming platforms are problematic when they are run together. You may also consider using a backup connection simultaneously to prevent these lags or issues with streaming. You may want to consider using a channel bonding service like Speedify. This may create a more consistent and stable connection.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Comcast Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Fix Buffering Problems with Comcast? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Comcast
Speak to An Expert Now
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies