How Do I Talk to a Bank of America Customer Service Rep?
Bank of America is an American-based investment and financial services company that services 35 countries. Bank of America has 24/7 customer support and will be connected to talk with someone about any of your questions with Bank of America. Bank of America offers a call-back option that will skip waiting for a customer service representative and have the representative call you back after they have finished helping other customers. With some financial topics, you may email Bank of America and should expect a response within two days.
Bank of America is an American-based investment and financial services company that services 35 countries around the world. With many financial services to offer, Bank of America has customer service representatives available 24/7 to give you detailed help on any of the Bank of America services. In this guide, you will learn how to talk to a Bank of America customer service rep to answer questions and resolve potential problems quickly.
Contacting a Bank of America Customer Service Rep
Phone Number
To quickly contact a customer service rep, calling the Bank of America customer service phone number will promptly connect you with someone to speak to. If all of the customer service representatives are busy assisting other customers when you call, Bank of America has a call-back option. The call-back option will skip the frustrating process of waiting on hold, and have the customer support representative call you back when they finished helping the customers who have called before you.
Once you have called Bank of America and given a prompt that states the representatives are currently busy, you will be given the estimated timed on hold and the ability to use the call-back option. The Bank of America customer service phone number will provide automated instructions on what number to press to agree to the call-back option. You will be prompted and recorded saying your name so the customer service representative can pull your information up before calling you back.
Contacting by Email
- Visit the Bank of America website
- Sign in to your Online Banking account
- Select the Contact Us link that is located in the Help & Support menu
- Choose the topic you would like to speak to a customer service representative about
- If email is available for the topic that you chose, you will see an Email Us option at the bottom of the page
If the Bank of America inquiry is non-urgent, and you can wait for an answer to your question or solution, emailing the Bank of America customer support is a good option. Bank of America warns that the email response may take up to two days. Before emailing Bank of America, customer service recommends you look over the Popular Help Topics to find solutions to commonly asked questions.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Bank of America Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Bank of America in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Talk to a Bank of America Customer Service Rep? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.