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Qatar Airways Customer FAQ

Top Answers & How-to Guides

What is Qatar Airways's Phone Number?

The question we are asked most often is about how to talk to Qatar Airways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on carrying liquids on Qatar Airlines?

Yes, Qatar Airways follows the International Civil Aviation Organization's (ICAO) guidelines regarding the transportation of liquids....
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Recent Qatar Airways Customer Questions

In business class can I take a guitar in the cabin as I will have no other cabin bags

Yes, in business class on Qatar Airways, you are allowed to bring a musical instrument like a guitar as your cabin baggage, provided it fits within the size limits for carry-on items. Ensure that it meets the airline's specified dimensions and weight for cabin baggage.
Asked Dec 9, 2024 4:28 PM

ماذا افعل لدي مشكلة في تأشيرة وقد تم الغاء رحلتي

لديك خيارين. أولاً، يمكنك محاولة التواصل مع السلطات المختصة المتعلقة بالتأشيرات في بلدك لطلب المساعدة. ثانياً، إذا كانت لديك أسئلة أو تحتاج إلى دعم بشأن رحلتك أو تغييرها، يمكنك الاطلاع على المعلومات المتاحة عن كيفية إعادة الحجز أو استرداد الأموال. هناك رابط للمعلومات الأحدث والتواصل هنا في هذه الصفحة التي تتواجد عليها.
Asked Oct 18, 2024 9:28 AM

How do l cancel my Flight and get a refund?

To cancel your flight and request a refund, log in to your booking on the Qatar Airways website or app. Navigate to the 'Manage Booking' section, find your flight, and follow the instructions for cancellation. Refund policies may vary depending on the fare type and booking conditions.
Asked Jul 16, 2024 8:05 AM

Is there a way to charge my phone in flight

Yes, Qatar Airways offers in-seat power sockets and USB ports in many of their aircraft, allowing you to charge your phone during the flight.
Asked Jul 1, 2024 3:50 PM

Can I carry extra batteries in my checked bag or carry on?

You can carry extra lithium batteries in your carry-on bag, but they are not allowed in checked baggage. Ensure that the batteries are individually protected to prevent short circuits.
Asked Jun 30, 2024 2:55 PM

Help me with my Qatar Airways customer service issue

Refunds and Cancellations

How Do I Get a Refund for an Inflight Charge from Qatar Airlines

As much as Qatar Airlines offers refunds for flight delays and cancellations, there is none offered for inflight charges. Read the...
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How Do I Get a Refund for an Inflight Charge from Qatar Airlines?

As much as Qatar Airlines offers refunds for flight delays and cancellations, there is none offered for inflight charges. Read the...
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How Do I Cancel My Qatar Airlines Flight and Get a Refund or Credit?

This short article will walk you through all of the steps you can take if you want to cancel your flight and get a refund or credit...
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What Do I Do If My Qatar Airlines Flight Was Cancelled?

If your Qatar Airlines flight is cancelled, fill an application and attach relevant documents. You can read your contract of carriage...
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How Do I Add My Ktin to My Ticket on Qatar Airlines?

As a passenger, you can add your KTN on your ticket on Qatar Airlines during booking. KTN has immense benefits and means you are a...
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Compensation and Assistance

What Do I Do If My Qatar Airlines Flight Is Delayed?

In the event you have a delayed flight, you could be extremely frustrated. So, we have written an article that will help customers...
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What Do I Do If I Was Bumped Off of My Qatar Airlines Flight?

It is never good when you prepare for travel only for your flight to be canceled after showing up at the airport. However, you will...
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How Do I Get Compensated for Getting Bumped Off of My Qatar Airlines Flight?

Most airlines oversell tickets because usually not everyone shows up for their flight. However, in the event that everyone does show...
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How Do I Get Compensated for My Qatar Airlines Flight Being Delayed?

If your flight with Qatar Airlines has been delayed and you are entitled to compensation, contact a customer support agent to make...
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What Do I Do If I Was Overcharged for My Qatar Airlines Flight?

Nobody likes to find they were overcharged for anything, especially when it comes to booking a flight. If you were overcharged for...
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How Do I File a Lost Baggage Claim with Qatar Airlines?

File a lost baggage claim with Qatar Airlines immediately you land at the arrival airport and you notice your baggage is missing. Contact...
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What Do I Do If My Baggage Was Damaged with Qatar Airlines?

Of your baggage was damaged, you should report it to the arrival airport baggage service section. File a complaint and have the staff...
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Is there a fee for changing my flight with Qatar Airlines?

Yes, Qatar Airways generally imposes a fee for changing flights. The specific fee amount depends on various factors such as the fare...
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Traveling with Qatar Airlines

How Do I Request Wheelchair Access for My Qatar Airlines Flight?

Requesting for a wheelchair or mobility aid may be complicated if you don't know how to do it. Fortunately, GetHuman ensures you get...
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Can I bring my pet on a Qatar Airlines flight?

Yes, you can bring your pet on a Qatar Airways flight. Qatar Airways allows the transportation of pets as checked baggage or as cargo....
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What documents do I need to travel with Qatar Airlines?

To travel with Qatar Airways, you will need certain documents. For international flights, a valid passport is mandatory with a validity...
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Can I check-in online for my Qatar Airlines flight?

Yes, passengers flying with Qatar Airways have the convenience of checking-in online for their flights. Online check-in is available...
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What is the check-in deadline for Qatar Airlines flights?

The check-in deadline for Qatar Airways flights is usually 60 minutes before the scheduled departure time for international flights...
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Are there any restrictions on carrying liquids on Qatar Airlines?

Yes, Qatar Airways follows the International Civil Aviation Organization's (ICAO) guidelines regarding the transportation of liquids....
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Flight Changes

What Do I Do If I Missed My Connecting Flight on Qatar Airlines?

This article outlines the steps you should take if you have missed a connecting Qatar Airlines flight, or you are concerned that you...
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How Do I Start Earning Frequent Flyer Miles with Qatar Airlines?

As a customer, you can start earning frequent flyer miles with Qatar Airlines by first registering on the website. Sign up for the...
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How Do I Redeem My Frequent Flyer Miles for a Flight with Qatar Airlines?

Qatar Airways' frequent-flyer program provides a value-for-money flight experience for its large customer base throughout the world....
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How Do I Change My Seat on Qatar Airlines ?

We have created a guide on this page to help you to change your seat easily and quickly on Qatar Airlines. You will first want to visit...
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How Do I Upgrade to Business or First Class on Qatar Airlines?

Business or first-class experience in Qatar Airlines is not just a larger meal or spacious seat. It's a luxurious experience involving...
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How Do I Change My Qatar Airlines Flight?

We have created a guide here that will help you to change your Qatar Airlines flight quickly and easily. Please follow along below...
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How Do I Change My Flight on Qatar Airways

If you have an upcoming flight with Qatar Airways, you can change your flight varies ways with these helpful tips.
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Flight Booking

How Do I Fix an Error on My Booking with Qatar Airlines?

This article explains how you can fix an error with your Qatar Airlines flight. If you have booked a flight through Qatar Airlines,...
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How Do I Book a Flight with Qatar Airlines?

This guide explains how you can book a flight on the Qatar Airlines website. If you would like to book an upcoming flight, this article...
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We look to the Qatar Airways issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Qatar Airways issues reported to GetHuman
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