What Do I Do If My Qatar Airlines Flight Was Cancelled?

If your Qatar Airlines flight is cancelled, fill an application and attach relevant documents. You can read your contract of carriage to know your eligibility for compensation.

What Do I Do If My Qatar Airlines Flight Was Canceled?

Sometimes Qatar Airlines cancels flights or the flights are delayed for reasons beyond their control or within their control. As a passenger, you need to know what to do next whenever that happens. Delays can happen due to bad weather, air traffic delays, mechanical issues or a union strike. You are entitled to get compensated if the delay or cancellation is because of an event that is within the control of Qatar Airlines.

First, you need to fill an application form which you can get at the Qatar Airlines website. You can also contact Qatar Airline's booking agent or travel agent to give you the form to fill. If you cancel a flight because you intended to make changes on your travel plans, then you are not eligible for compensation and Qatar Airlines charges you a cancellation fee.

Passengers rights are vital when travelling by plane whether on an international or domestic flight. There is a legislation that ensures you are compensated when the flight is delayed or cancelled or even overbooked. Below are some of the actions you can take if your flight is cancelled.

What Do I Do If My Qatar Airlines Flight Is Canceled?

Whenever you fly Qatar Airlines, know that your rights as a passenger are covered in the contract of carriage. You can claim a refund if your flight is cancelled for more than 3 hours or get two cancellations. Start by filling the application form claiming compensation for your flight cancellation. You can get that form from the booking agent or simply go online to the Qatar Airlines website to download the form or fill it online. If you have problems, contact customer support.

When Can I Claim Compensation for The Flight Cancellation?

Your eligibility for compensation depends on factors like:

  • Your flight route - you can claim a compensation if the flight is an operated European airline and the plane takes off or arrives at an airport in Europe.
  • Circumstances - you can claim compensation if your flight is cancelled, delayed if there is an incident that denies you boarding your flight. The disruption b must be because of an extraordinary circumstance.
  • Deadline for compensation - timeframe for claiming compensation extends from 3 hours after compensation up to 6 years in some countries like Ireland and the UK. The timeframe varies depending on the country.

Time of delay or cancellation - you are eligible to claim compensation if the flight delay or cancellation lasts more than 3 hours.

How Much Can I Claim If My Qatar Airlines Flight Is Canceled?

The amount you stand to get is defined by your flight itinerary and flight distance from the departure airport to the arrival. If you take a connecting flight, it will be considered too as long as you booked them under the same reference. However, the connecting flight can be covered differently if they are part of your itinerary or the same ticket.

If you experience a long delay, then you are entitled to more than one compensation from Qatar Airlines. You get proper care in the event that there is a flight cancellation. The care includes:

  • Refreshments
  • Meals
  • Communication with loved ones
  • Hotel accommodation

You can be reimbursed an amount you incurred as an additional cost as long as you keep an itemized receipts and invoices. Ensure you attach the request for reimbursement alongside that for compensation.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
What Do I Do If My Qatar Airlines Flight Was Cancelled?

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