What is Moosejaw's exchange policy?

Moosejaw has a customer-friendly exchange policy designed to make the shopping experience enjoyable. Generally, items can be exchanged within a specified timeframe after purchase, typically when they are in new and unused condition, with original tags still attached. Customers can exchange items for a different size, color, or style to accommodate their preferences. For most situations, Moosejaw usually requires customers to retain proof of purchase, such as a receipt or order confirmation, to facilitate the exchange process. It is also important to note that certain items, like those classified as final sale or used gear, may not be eligible for exchange. To ensure a smooth exchange, customers are encouraged to check the specific details of the exchange policy on Moosejaw's website. This information may include any updates or changes, particular conditions that apply, and specific instructions on how to initiate the exchange. By visiting the current web page, one can easily access the latest information regarding the exchange policy.