Are there any items excluded from Moosejaw's return policy?

Asked 2 years ago
Moosejaw has specific items that are typically excluded from their return policy, which aligns with standard practices in the outdoor gear and apparel industry. Generally, items that have been used, cannot be resold, or have missing tags may not be eligible for return. This often includes items such as food, personal care products, swimwear, and similar items for hygiene reasons. Additionally, certain discounted or clearance items may be marked as final sale, meaning they cannot be returned. It is important for customers to carefully review the product details and return policy associated with any item they purchase, as these details can vary. Moosejaw strives to provide clarity on their policies, which can usually be found on their website. For the most accurate and current information regarding specific items and their return eligibility, customers are encouraged to check the return policy section on Moosejaw's web page. This will ensure that customers are fully informed before making a purchase, promoting a smoother return process if necessary.
Christian Allen is the editor / author responsible for this content.
Answered Aug 26, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Moosejaw?

If you need to talk to Moosejaw customer service, now that you have the answers that you needed, click the button below.
Contact Moosejaw

Moosejaw

Find a list of many popular Moosejaw questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Moosejaw Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!