Do I need a receipt to return a product?

Moosejaw typically requests a receipt or proof of purchase when a customer wishes to return a product. This helps ensure that the return process proceeds smoothly and allows the company to verify the purchase details. If a customer does not have the receipt, Moosejaw may still accommodate the return, but the outcome can vary based on the specific circumstances surrounding the transaction. The store may offer store credit or an exchange instead of a full refund. It is always a good idea to check the current return policy outlined on the Moosejaw website for the most accurate and detailed information regarding what is needed for returns. Being informed about the return guidelines can help customers prepare accordingly and avoid any surprises during the return process.