How long does it take to process a return?
The time it takes to process a return at Moosejaw can vary depending on a few factors. Typically, once the returned item is received at their warehouse, it may take about seven to ten business days for the return to be processed. This timeframe includes inspecting the item to ensure it meets the return policy requirements.
After the return is processed, the refund is generally initiated promptly. However, the time it takes for the refund to appear on the customer's payment method can depend on the bank or payment method used. It is not uncommon for this to take an additional couple of days. Moosejaw strives to make the return process as efficient as possible, so customers are encouraged to keep an eye on their returns for updates. For the most current information regarding returns, it is wise to refer to the Moosejaw website.

Answered Aug 26, 2025
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