Do I have to pay for return shipping?
Moosejaw typically has specific policies regarding return shipping, which may vary based on the circumstances of your return. Generally, customers are responsible for return shipping costs unless the item is defective or the wrong product was sent. It is important for customers to review the return policy on Moosejaw's website for the most accurate and up-to-date information. Moosejaw usually provides guidance on how to initiate a return, and often includes details about shipping costs and procedures. If you are planning to return an item, it is advisable to check the information provided on Moosejaw's current web page to understand what applies to your particular situation. This will help ensure you are well-informed and prepared for the return process.

Answered Aug 26, 2025
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