Experian California Corporate Offices

Phone Number & Getting a Rep

Experian California Corporate Offices number

714-830-7000
Calls California Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this Experian number?

A:Press 3 as soon as the message starts OR Press 0
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-5pm PST. The least busy day is Thursday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Experian California Corporate Offices?

A:The average hold time is 22 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

All Experian customer service contact information

This is the #4 most popular Experian phone number out of 8. Click above to go back to the main customer service number and other contact information, including Experian email addresses, twitter handles, and live chat options.

More Experian Customer Phone Numbers

Customer Service

800-493-1058
Main phone number · Toll-free · Mon-Fri 8am-5pm PST · Press 2 then 2 then 1 then 3 · Please say or enter your social security number.

Fraud & Identity Theft

888-397-3742
Toll-free · Mon-Fri 6am-8pm, Sat 8am-5pm PST · Calling this Experian number should go right to a real human being · Please say or enter your social security number.

Business Accounts

888-243-6951
Toll-free · Mon-Fri 8am-5pm PST · After the menu, press 0 · If you know your party's extension, dial it now. For the company directory, press 1. For direct consumer sales, press 2. For employment verification, press 3. For customer support, press 5. For information regarding our address, press 6.

Illinois Corporate Office

224-698-5600
Mon-Fri 8am-5pm PST · Calling this Experian number should go right to a real human being · If you are calling about your personal credit information and would like to contact us by phone, hang up and dial 1-888-397-3742. If you are calling about product information, please go to our website at www.experian.com.

Business Accounts

800-831-5614
Toll-free · Mon- Fri 7am-7pm CST · Press 3 as soon as the message starts · For existing business clients with your subscriber code ready, if this is regarding your own personal credit account, to activate a fraud alert, file a dispute, or place a freeze on your personal account, press 1. For existing businesses with questions, press 2. For businesses interested in obtaining a consumer product or consumer lending, press 3. For business-to-business accounts or to use business IQ products, press 4. For monthly statements, making a payment, or account balance, press 5. For auto check or auto count clients, press 6.

Fraud Detection

877-870-5640
Toll-free · Mon-Fri 8am-5pm PST · Call this number if you believe your information has been used for fraud · Please say or enter your social security number.

Technical Support

800-854-7201
Toll-free · Mon-Sat 7am-8pm, Sun 7am-7pm CST · Direct to a human · For technical support center, consumers calling about their own personal accounts, press 2. For new or existing business clients needing technical assistance with their business account, press 3. To repeat this menu, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Experian phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 as soon as the message starts OR Press 0
Here is how our research team describes the way the Experian phone system greets you: For consumers, press 1. For clients, press 2.

What are the hours and when should I call?

Experian operates the call center for this 714-830-7000 phone number Mon-Fri 8am-5pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 43,159 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Experian phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Experian staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Experian is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 43,159 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Experian is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Experian staffs the call center well on Thursday.

Calling this Experian Customer Number

Christian Allen is the editor / author responsible for this content.
Dec 29, 2023

This phone number sets up an immediate choke point for customers, as you can't use it at all unless you're willing to provide personal details. When you call Experian, you're brought to a menu where you can choose whether you're looking for help with your personal credit account or your business account.

Here, I opted for assistance with a personal account, and immediately ran into the choke point. The system asked me to establish my identity by entering my Social Security number. Given the nature of this call, I was unwilling to do that, but had no way to get around it. With no real option to proceed, I hung up at that point.

Given the nature of what Experian does, I prefer that there's a choke point here. This isn't a number where you want people to be wasting time, given that people who call this number are in need of assistance with their credit reports. When someone calls this number, it's usually a stressful situation because they've found something wrong with their credit report and need to get it checked out.

Additionally, the people who call this number are trusting the people on the other end of the line with incredibly sensitive information. A credit report needs to have the utmost protection in order to prevent it falling into the wrong hands, and Experian's system does a good job keeping this information as protected as possible.

There isn't going to be much reason for someone to call this number unless they need specific help with their credit report. With some companies, you might have a reason to call for information, but there's really no way to call Experian for information unless it's about your own credit report. As such, even if you're trying to make a call for basic information, it makes complete sense to keep this information well protected.

Obviously, I cannot give a complete picture of what calling this number is like with this choke point in place. What I can say is that it seems that Experian takes data security seriously and protects the information of everyone's credit history as best as it can. There's no way to get to someone without entering your personal information, and trying to trick the system by stalling out doesn't do you any good. You cannot get to a representative without entering your genuine information.

I cannot say for sure what the customer service is like from Experian, but given how seriously it takes customer security, I would feel comfortable using this number if I had a question with my credit report.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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