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iPledge Customer FAQ

Top Answers & How-to Guides

What is iPledge's Phone Number?

The question we are asked most often is about how to talk to iPledge customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My iPledge Password?

To reset your password, log in to iPledge and click the Reset Passwords link. On the Forgot Your Password screen, enter your Member...

What if I forget my iPledge username?

If you forget your iPledge username, there are steps you can take to recover it. Firstly, visit the iPledge website and click on the...
Ask any question you have about iPledge customer service, get an answer now.

Recent iPledge Customer Questions

My pharmacy is locked out if ipledge

If your pharmacy is locked out of iPledge, it might be due to several reasons. Most commonly, it could be based on the system restrictions for not adhering to iPledge's stringent compliance requirements. The pharmacy may not have completed necessary testing or training, or there may be outstanding issues such as overdue audits. The best course of action would be for the pharmacy to directly get in touch with iPledge for resolution. As a patient, changing the pharmacy to one that isn't locked out is advisable in the meantime to avoid interruptions to your medication. Please note, only your prescribing doctor can update your pharmacy information in the iPledge system.
Asked May 6, 2024 9:55 PM

Help me with my iPledge customer service issue

Account Management

How Do I Reset My iPledge Password?

To reset your password, log in to iPledge and click the Reset Passwords link. On the Forgot Your Password screen, enter your Member...

What if I forget my iPledge username?

If you forget your iPledge username, there are steps you can take to recover it. Firstly, visit the iPledge website and click on the...

Requirements

What are the requirements for using iPledge?

To use iPledge, certain requirements must be met. First and foremost, patients need to be enrolled in iPledge, which is only available...

Medication Adherence

What if I miss a dose of my medication?

If you happen to miss a dose of your medication, it is important not to panic. Simply take the missed dose as soon as you remember,...

Transfer Account

Can I transfer my iPledge account to a new healthcare provider?

No, you cannot transfer your iPledge account to a new healthcare provider. Each patient is assigned a unique iPledge account that corresponds...

Privacy Policy

What is the iPledge privacy policy?

The iPledge privacy policy is a comprehensive set of guidelines designed to protect the personal information of users. Patient privacy...
We look to the iPledge issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
iPledge issues reported to GetHuman
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