The question we are asked most often is about how to talk to Saks Fifth Avenue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Yes, you can return online purchases at Saks Fifth Avenue stores. Make sure to bring the item along with the packing slip or receipt to facilitate the return process.
Asked Dec 26, 2024 10:02 PM
Will saks refund / dispute my stolen gift card?
We're sorry to hear about your stolen gift card. At Saks Fifth Avenue, the policy typically states that gift cards are like cash, thus, they can't be replaced if lost or stolen. However, if you have the gift card number or proof of purchase, it's recommended to contact Saks Fifth Avenue's customer service for possible assistance. Each situation is unique and they may be able to offer some help depending on the circumstances.
Asked Feb 23, 2024 3:48 PM
Help me with my Saks Fifth Avenue customer service issue
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