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MetLife Customer FAQ

Top Answers & How-to Guides

What is MetLife's Phone Number?

The question we are asked most often is about how to talk to MetLife customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens if I miss a premium payment?

If you miss a premium payment with MetLife, it usually varies depending on the specific policy you have. In many cases, there is a...
Ask any question you have about MetLife customer service, get an answer now.
Contact MetLife customer service

Policy Management

How do I update my personal information on my policy?

To update your personal information on your policy, you can reach out to our customer service team who will assist you in making the...
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Can I manage my policy online?

Yes, MetLife offers the convenience of managing your policy online. With our user-friendly online platform, you can easily access and...
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Can I add or remove beneficiaries from my policy?

Yes, you can add or remove beneficiaries from your policy with MetLife. To add a beneficiary, you will need to complete a beneficiary...
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Insurance Products

What insurance products does MetLife offer?

MetLife offers a comprehensive range of insurance products to meet various financial needs. These include life insurance, which provides...
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Payment Options

What payment options are available for premiums?

MetLife offers a variety of convenient payment options for premium payments. Customers can choose to pay their premiums through electronic...
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Discounts and Rewards

What discounts or rewards programs does MetLife offer?

MetLife offers various discounts and rewards programs to its customers. These include the MetRewards program, which provides discounts...
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Tools and Resources

Are there any available tools or resources to help me understand my policy?

Yes, MetLife provides a range of tools and resources to help policyholders understand their policies effectively. These resources include...
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Premium Payment

What happens if I miss a premium payment?

If you miss a premium payment with MetLife, it usually varies depending on the specific policy you have. In many cases, there is a...
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Help me with my MetLife customer service issue

Ask any question you have about MetLife customer service. We will do our best to get you answers right away.
We look to the MetLife issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MetLife issues reported to GetHuman
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