How Do I Check the Balance on My Lyft Gift Card?

You've received a Lyft gift card but don't know how much is on it. Finding the balance is easy using the mobile app or going online. Log into your Lyft account and add the card to your mobile wallet to see how much is on it, or apply the card at checkout when scheduling a ride. You can also keep track of the running balance by logging into your account and clicking "Payment" to see your current balance.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

Lyft provides riders with easy, convenient, and cost-effective ride share services, and a Lyft gift card is a great present for the person in your life that doesn't have a car or may be experiencing temporary vehicle issues. If you've been given a Lyft gift card, you want to make sure you know how much is on it before scheduling that ride, but how do you check your gift card balance? You can discover more about Lyft gift cards and other payment methods by reaching out to customer support here, and below are ways to check your balance.

Checking Lyft Gift Card Balance

You can check the balance on your Lyft gift card online or through the mobile app by doing the following steps.

  1. Check your email for the digital gift card you received. This will contain the code to redeem the card.
  2. Open Lyft on your computer or mobile device and log into your account.
  3. Tap or click on the menu icon at the top left-hand side of the screen.
  4. Click "Gift card."
  5. Key in the 16-digit gift card code along with the four-digit PIN to automatically apply the balance to your Lyft wallet.
  6. Go back to the menu at the top left-hand side of the screen and tap "Payment" button.
  7. Your overall account balance will display showing how much is on the gift card (if this was the only amount added), or how much your account went up after applying the gift card (if you had a running balance).

Telephone Inquiries

Riders can also call customer support here and inquire about gift card balance. When speaking with customer support, provide the representative with the 16-digit card number and PIN. The representative will be able to provide the balance on the card or determine if the card has been redeemed.

The best way to make sure you have a running balance on your Lyft account is to add gift cards to your Lyft wallet as soon as you receive them. By opening your account and checking the "Payment" tab, you can keep track of how much is on your Lyft gift cards. For more information or assistance, contact Lyft customer support here.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Check the Balance on My Lyft Gift Card?

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