The question we are asked most often is about how to talk to Lufthansa customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Yes, you can check in online 24 hours before your flight's departure time with Lufthansa. This option allows you to select your seat and obtain your boarding pass conveniently from home or on the go.
Asked Sep 11, 2024 1:06 AM
How do I change the sector of my ticket? How to change the flight from Frankfurt-Bengaluru. To Frankfurt- New York?
To change your flight sector, such as from Frankfurt-Bengaluru to Frankfurt-New York, you need to manage your booking through the Lufthansa website or app. Log in with your booking details, navigate to the booking you wish to change, and follow the prompts to modify your itinerary. Fees and fare differences may apply.
Asked Aug 6, 2024 6:34 AM
What is the baggage allowance for my flight with Lufthansa?
The baggage allowance for Lufthansa flights depends on your travel class and fare type. Generally, Economy Class passengers are allowed one checked bag up to 23 kg, Premium Economy passengers can check two bags up to 23 kg each, and Business Class passengers can check two bags up to 32 kg each. First Class passengers can check three bags up to 32 kg each. Additionally, all passengers are allowed one piece of carry-on luggage up to 8 kg, with certain fare types and classes allowing for more. Please check your booking details for specific information related to your flight.
Asked Aug 1, 2024 8:55 AM
I have an missing luggage with reference number LH289006 can I know when it will reach my destination please as it contains medicine, food and some expensive items
I'm sorry that your luggage is missing, and I understand the urgency. We're unable to provide real-time luggage tracking through this platform. Please use the Lufthansa WorldTracer tool online that allows you to track your delayed or lost luggage. Enter your reference number LH289006 with your last name to get the current status. If you need immediate assistance or more detailed information regarding your luggage, please use the contact link on this page to get in touch with the Lufthansa customer service for the most updated information as they can assist you in real-time.
Asked Jun 17, 2024 1:55 PM
How do I rebook a cancelled flight
To rebook a cancelled Lufthansa flight, you can do so online through the "My Bookings" section. You will need to log in using your booking code and last name. The system will display your cancelled booking, and you'll have an option to select a new flight. The cost difference should be waived if your flight was cancelled by Lufthansa. If you are unable to access your booking or have any issues with the rebooking process, you can use the contact link provided on this page to get in touch with Lufthansa customer service for assistance.
Lufthansa offers multiple travel classes to suit different passenger preferences and budgets. The available classes include Economy
Economy Class provides comfortable seating, complimentary meals, and in-flight entertainment. Premium Economy Class offers more legroom, enhanced amenities, and a separate cabin for a more spacious and relaxed experience. Business Class ensures luxurious seating with lie-flat beds, gourmet dining, exclusive access to lounges, and personalized services throughout the journey. First Class offers an exceptional level of luxury with spacious suites, dedicated staff, top-of-the-line amenities, premium dining options, and access to exclusive First Class Lounges.
Travelers can choose their preferred class based on their needs and budget, ensuring a comfortable and enjoyable flight experience with Lufthansa....
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