Groupon Customer FAQ

Resolving a customer support issue can be a challenging experience, but there are several tools that Groupon offers to assist you,...

Deleting your Groupon account is simple, and you have a few options to do so. After logging in to your account, choose to delete your...

Groupon has revolutionized how people save and experience activities, eat out, and make purchases from local businesses. If you ever...

Groupon offers cashback and coupons to customers who buy from participating businesses. Vendors can manage their Groupon Gateway account...

Groupon offers coupons that can be used to purchase goods from different vendors at a discount. When you make orders from different...

This article discusses the possible reasons why your Groupon order remains listed as "Processing." Three different reasons are described,...

Missing shipments can be a frustrating experience for anyone. Groupon offers updates on its website to track your product shipment...

If your Groupon is missing, visit Groupon's website using your cell phone and check your "My Groupons" page. If it's not there, contact...

Groupon is an online marketplace where customers can purchase deals on various products and services. Getting a refund on Groupon can...

Accidents can happen. So what do you do if you purchased a Groupon and you need to change your order? Follow these steps below to ensure...

Groupon offers virtual coupons for saving money, but refund policies vary by product or service. Local Deals can be returned within...

Groupon lets you purchase discounted goods in advance with a voucher. If the voucher isn't working, review the details and contact...

Finding a great deal on Groupon, such as a coupon or cashback, can be exciting until the code doesn't work. This article offers practical...

Buying gifts on Groupon is a wonderful way to save money and show your friends and family that you're thinking about them. Keep in...

To find out what options are available for expired Groupons, visit the Groupon homepage, scroll to the bottom for "Terms of Use," click...

Groupon has specific policies regarding refunds that can vary based on the type of deal purchased and the circumstances surrounding In cases where the merchant does not honor the voucher, there may be additional recourse such as requesting a resolution through Groupon. Additionally, customers should be aware that some purchases may be labeled as non-refundable or have particular restrictions outlined in the deal details. This information is important to read before making a purchase. For situations where a customer is seeking a refund due to an issue with the service or product provided, Groupon typically suggests contacting the merchant directly to resolve the matter. However, if that does not lead to a satisfactory outcome, customers may find useful information about submitting a refund request or obtaining assistance through the Groupon website. It is always advisable for customers to review the specific terms and conditions associated with their purchase and the most up-to-date information available on Groupon's current web page for any inquiries pertaining to refund policies....