Coinbase Customer FAQ

There could be several reasons you're unable to send ETH to your wallet. Ensure that you have sufficient ETH balance to cover the transaction fees. Confirm that the wallet address you’re sending to is correct and properly formatted. Additionally, check if there are any network issues or high congestion affecting Ethereum transactions. If your account is locked or there are security measures in place, that may also prevent you from sending funds.

If you're unable to receive a verification code for your old number, you may need to update your phone number in your account settings. If you cannot access your account, you may be required to go through the account recovery process to regain access. Instructions for account recovery are provided on the site.

To check your balance on your Coinbase wallet, log in to your Coinbase account via the app or website. Navigate to the "Portfolio" or "Wallet" section, where you will see your available balances for each cryptocurrency. Make sure you are connected to the internet to retrieve the latest information.

This issue could potentially mean someone else has gained access to your account. It is recommended to immediately reset your password and secure your account. Afterwards, make sure you enable two-factor authentication (2FA) for an extra layer of security. If you're still unable to regain control of your account, reach out to Coinbase’s customer support immediately. The link to the most up-to-date contact information is right here on this page you are viewing.

As a platform with a strong commitment to security, Coinbase might cancel transactions for various reasons. These include suspected fraudulent behavior, issues with your bank or credit card, insufficient funds, or triggering of their internal risk system. Make sure your account is fully verified, the card details or bank account you are using are correct, and you have enough funds. Also, checking with your bank could also provide insight, as they may be blocking the transaction due to their own security measures. As a last measure, try decreasing the amount of the transaction, as it's possible it might be too large for a single purchase.