How Do I Switch My AT&T Wireless Account to Be Paperless?

In a nutshell: To switch to paperless billing for your AT&T wireless account, visit the AT&T website and open the menu in the upper-left corner. Navigate to the "Support" section and select "Bill & account." Within the "Account" section, click on "More account help" to

Introduction

Many people nowadays prefer not to get paper bills in the mail, including for their AT&T wireless account. If you feel the same and want to make the switch to paperless billing, you can easily do it through the AT&T website by trying the following steps.

Visit the AT&T Website

Go to the AT&T website.

Find the AT&T Menu

Look for the AT&T menu on the homepage. You'll find it in the upper-left corner of the AT&T homepage, represented by three stacked horizontal lines.

Expand the Menu

To open the menu, click on the three horizontal lines in the upper-left corner of the AT&T homepage.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 3)

Search for the "Support" Section

Browse the menu to find the "Support" section.

Find the Relevant Topic

Within the "Support" menu, look for the "Bill & account" link. It has a right-pointing arrow to its right.

Go to the "Bill & account" Page

Click on the "Bill & account" link or the right-pointing arrow to its right. This will take you to the "Bill & account" page.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 6)

Locate the "Account" Section

Scroll until you find the "Account" section.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 7)

Find the Link for Additional Help

Within the "Account" section, look for the "More account help" link. It should be the last option, below "Check trade-in status."

Go to the "Bill & account support" Page

Click on "More account help," which will take you to the "Bill & account support" page.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 9)

Find the "Payments" Section

Look for the "Payments" section on the "Billing & account support" page.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 10)

Find the Relevant Link

Within the "Payments" section, look for the "Sign up for AutoPay or paperless billing" link.

Go to the AT&T Sign-In Page

Click on the "Sign up for AutoPay or paperless billing" link. Doing so will take you to the AT&T sign-in page.

How Do I Switch My AT&T Wireless Account to Be Paperless? (Step 12)

Log in to Your AT&T Account

Set Up Paperless Billing

Once you've logged in to your AT&T account, set up paperless billing. If you're unable to do so or you need assistance, continue reading.

Contact AT&T Customer Service

If you ran into difficulties setting up paperless billing on your AT&T account, contact customer support. Put the phone on speaker so you can follow along with their instructions as they guide you through the process.

Verify the Setup

Once you believe paperless billing is set up on your AT&T account, log out and log back in. Verify that the change took place to ensure you won't receive a paper bill in the mail.

Conclusion

Act promptly once you realize you want to set up paperless billing on your AT&T wireless account. This allows you to make sure the change goes through before your next bill is generated.

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