YouTube Customer Service Issues

Archive 94

The following are issues that customers reported to GetHuman about YouTube customer service, archive #94. It includes a selection of 20 issue(s) reported December 8, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
As a composer with music on SoundCloud, I've noticed a significant increase in hits since January [redacted], with over 5,[redacted],[redacted] hits to date. Some of my popular tunes are "Manhattan Waltz," "Please Don't Walk Away," "Diana's Day," "Corporate Climb," and "Sweet Morning." Today alone, I've already received over [redacted],[redacted] hits. I'm eager to explore ways to monetize this success. While "Manhattan Waltz" is a hit on SoundCloud, it hasn't gained the same traction on YouTube, where I have an album titled "Forces" and a music demo of "Manhattan Waltz." I'm curious about ways to generate revenue from my music, especially considering the high number of hits I receive. Thank you for any advice you can offer. - Terence Thomas
Reported by GetHuman5534934 on Tuesday, December 8, 2020 8:43 PM
I'm a concerned grandmother of a minor YouTuber. After discovering some inappropriate videos of my granddaughter online, I kindly request to have them removed from YouTube. Unfortunately, she cannot recall her account details for me to delete them. The videos in question are: 1. Jaionna Robinson ~ Mother ~ Posted 3 years ago on Aug 21, [redacted]. 2. Jaionna Robinson ~ Litttttttt. 3. Posted on March 10, [redacted], 3 years ago. 4. Cystal ClearQueen ~ Showing my ugly face ~ Posted 3 months ago. I would appreciate your assistance in deleting these videos to protect my granddaughter's innocence. Thank you. S. Williams
Reported by GetHuman5536026 on Wednesday, December 9, 2020 4:55 AM
I am writing to express my disappointment with Youtube.com's decision to block and remove content regarding allegations of election fraud starting Dec. 9. I found this information in an article on The Epoch Times website here: [redacted] I have been a long-time supporter of Youtube, but if this policy is implemented, I see it as a form of censorship. I believe that this action may alienate many users, myself included. I cannot support a platform that restricts freedom of speech. I urge Youtube to reconsider this decision promptly. Best Regards, Dan Egger
Reported by GetHuman5537692 on Wednesday, December 9, 2020 5:49 PM
I am looking for the contact information of the company. It is frustrating to see the removal of videos discussing election fraud allegations related to Joe Biden. YouTube permits videos speculating about murder motives, profiling murderers' personalities without factual evidence, while censoring discussions on the recent election. This seems unfair and could lead to losing subscribers and potential legal issues for YouTube.
Reported by GetHuman5537704 on Wednesday, December 9, 2020 5:51 PM
YouTube's decision to censor information related to election fraud and related investigations across swing states is a concerning issue. It is crucial to uphold the principles of free speech and allow open discussions on these matters. The actions taken are seen as restrictive and not in line with the essence of the 1st amendment in America. The lack of transparency in handling this sensitive topic is disappointing and could have far-reaching consequences on freedom of speech. It is disheartening to witness such censorship in a country that values democratic values. Preserving the Constitutional Republic hinges upon the ability to freely express and debate crucial issues like election integrity without restrictions. It is essential to halt the censorship and protect the freedom of speech that is fundamental to American society.
Reported by GetHuman-kfboudre on Wednesday, December 9, 2020 6:19 PM
I am extremely frustrated with the lack of transparency and fairness in the electoral process. The claims of widespread fraud have not been adequately addressed, and it feels like important information is being censored. Additionally, concerns about ties to other countries are troubling. It's disheartening to see what's happening and the impact it could have on our country.
Reported by GetHuman5538522 on Wednesday, December 9, 2020 9:10 PM
Hello YouTube community, I am an avid and loyal viewer who enjoys various channels. Unfortunately, some of my favorite channels have been taken down. Recently, I heard that YouTube plans to restrict discussions about voter fraud, which I find concerning. I believed YouTube was a platform for everyday people to share their opinions. Many hardworking creators have been demonetized or banned, impacting the diversity of content available. It's disheartening to see YouTube prioritize certain content over informative videos. I fear that by limiting free speech, YouTube may alienate a significant portion of its audience. It's disappointing to witness YouTube becoming more like mainstream media. I hope for a return to a platform that truly values its creators and viewers. Thank you for listening.
Reported by GetHuman5539469 on Thursday, December 10, 2020 4:31 AM
I feel strongly that we need more than just mainstream media. Our group comprises over 70 million individuals, and our voices matter. I prefer being able to choose what I listen to and watch. I had higher expectations of your platform. I really don't wish to switch to Rumble, but if our options are restricted, I may have to. It's clear that Facebook is losing users, and I hoped you would be different by allowing us more freedom in choosing what content to engage with. It's disappointing that my faith in your platform has been shaken. I recommended you to my friends, but now I regret it.
Reported by GetHuman-debbyles on Thursday, December 10, 2020 5:11 AM
Hello, I have been following "Sky Portrait Artist of the Year" on YouTube up to episode 3 without any issues, but suddenly, I can no longer access the content, and it is playing movie trailers instead. I decided to upgrade to premium, thinking it might solve the problem, but unfortunately, the issue persists. Now, I wish to cancel my premium subscription as it does not meet my requirements, but I am having trouble finding where to cancel it. I would appreciate it if you could look into why I can no longer view "Portrait Artist of the Year" episodes. Thank you, Ronel Alberts
Reported by GetHuman-roosknop on Thursday, December 10, 2020 9:57 AM
Good morning. I'm looking into pausing my YouTube Music subscription because of censorship concerns. As an American citizen, I value my 1st Amendment rights to decide what content I want to access. I prefer to make my own choices regarding what I watch, listen to, or see without outside influence. I believe in following my own morals. I'm wondering when YouTube will give users more control over their content. If this doesn't change, I might reconsider my decision to suspend the subscription. Thank you. M. Flowers
Reported by GetHuman-mikelflo on Thursday, December 10, 2020 12:58 PM
I was recently charged twice for YouTube TV. I made a payment over the phone, then it was deducted again a few days later. One charge was $68 and the other was $74, I'm unsure why there's a difference in the amounts. I would like a refund of $74 as I already paid for the month on Nov 29th. C. J.
Reported by GetHuman5540495 on Thursday, December 10, 2020 2:54 PM
I am a frequent YouTube user, but due to the decision to censor content regarding the recent election, I will be seeking other platforms. I believe everyone should have the right to express their opinions freely. It is concerning when platforms do not uphold this fundamental value of free speech. The direction companies like Google are headed in makes me apprehensive about the future. Despite my frustrations, I believe accountability will come for all of us eventually. Regards, SGT
Reported by GetHuman5541217 on Thursday, December 10, 2020 6:00 PM
Our audio and video content is being pirated on YouTube without authorization by the Glorious Church. We hold all copyrights to E. W. Kenyon's books, CDs, and tapes. Kenyon's Gospel Publishing Society is affected by the Glorious Church sharing our E. W. Kenyon's audio content for free on YouTube, impacting our business and authorized sellers. Daily complaints received make it challenging to report the unauthorized sharing on your platform. Can you assist us in addressing this issue? Thank you, Jim D. President of Kenyon's Gospel Publishing Society Website: www.kenyons.org
Reported by GetHuman5541364 on Thursday, December 10, 2020 6:35 PM
I requested a refund of over $70 from YouTube TV. The mistake was their fault, not mine. I have asked my bank to open a case with me. If I had approved the debit, I wouldn't be this upset. It's frustrating not being able to contact them by phone. I think this issue might be affecting many others with YouTube. All I want is to have my money refunded back to my card.
Reported by GetHuman5541125 on Thursday, December 10, 2020 7:04 PM
I received a strike on my channel for sharing a video about concerns regarding vaccines. The 28 1/2-minute video featured doctors who expressed their reservations and refusal to recommend the vaccine to their patients. Despite the credibility of the medical professionals and the valuable information shared, YouTube removed the video. This censorship is concerning as the content could potentially help save lives. I have years of experience in news reporting and understand the importance of factual information. YouTube's decision jeopardizes public access to different perspectives on crucial topics. I am requesting a review of my channel and upload privileges to be restored by Friday, December 11th, 5 pm EST. An apology is also warranted, not just to me but to the viewers who may have been denied potentially life-saving information due to the removal of the video. Reinstatement of my channel and acknowledgment of the impact of the censorship is what I am seeking. [redacted]
Reported by GetHuman-jmkjjd on Thursday, December 10, 2020 7:46 PM
I am concerned about YouTube's new censorship policy which seems to be limiting free speech and democracy. As a public platform, it is essential to allow for various viewpoints to be expressed without censorship. Without open dialogue, meaningful conversations cannot take place. This approach may result in users seeking alternative platforms that prioritize free expression. It's important to consider the implications of these policies on the platform's future and whether it aligns with the values of promoting open communication.
Reported by GetHuman-skubala on Friday, December 11, 2020 4:19 AM
As a UK-based explorer venturing into abandoned places with Josh from JPVideos for Dark Exploration Films, I've encountered hazardous black mold. This toxic mold releases mycotoxins that emit dangerous gases and spores, posing severe health risks. Unfortunately, the YouTube reporting form lacks sufficient space to convey these critical details about this life-threatening hazard. These safety violators fail to warn viewers about the peril of exploring such sites. They neglect to use proper face respirators and sealed suits to protect themselves. - J. Fritz
Reported by GetHuman5544156 on Friday, December 11, 2020 4:09 PM
Around a decade ago, I used to create music videos as a personal hobby and shared them on YouTube. I've taken a break for several years and now wish to resume posting. However, I'm unsure about the current copyright regulations regarding the music I used freely in the past. The videos I previously uploaded are still active, and I'd like guidance on how to proceed with posting new content. You can locate my videos under the username Steve Conway, featuring titles like "Deep Purple," "Once Upon A Time," "Depression Pics," and "Lautrec Art." Just to clarify, I am not the British singer Steve Conway. I would appreciate any assistance in getting up to speed and back to sharing my creations. Thank you. Sincerely, Steve Conway.
Reported by GetHuman5545069 on Friday, December 11, 2020 8:08 PM
My Google username is Manolis Vlastakis. I purchased a Roku to watch various videos and movies. I am disappointed that the search function on my Smart TV only remembers 10 searches. I want it to remember 50 or more. When I pressed the subscribe button once on YouTube, it automatically pressed more green buttons that I did not need. The directory on the left side of AtHome has subdirectories like Music and Videos. I wish I could search for what I want and save them in each of those subdirectories. This way, when I open the TV, I can easily decide what to view, whether it's music or a movie like "All in the Family." I hope this issue can be fixed, and it will improve the YouTube experience greatly.
Reported by GetHuman-venizelo on Friday, December 11, 2020 9:53 PM
I am issuing a warning to YouTube. I served as Senator Jim Davis's top investigator for several years and began looking into your platform. It has come to my attention that you are maintaining paid accounts to harass developers. Moreover, you are deleting accounts discussing electoral fraud. While it is a legal requirement for college delegates to follow the dictates of the Crown Vatican since [redacted], I am worried that you are infringing on individuals' rights in a criminal manner. I have evidence of multiple accounts engaging in cyberbullying, which are being promoted and shielded by YouTube and Google. Despite submitting numerous reports to YouTube, I received little to no assistance, with one account being blocked for raising complaints. I have detailed over 4,[redacted] instances of harassment originating from YouTube accounts linked to Google. My business and personal name have been tarnished by your employees, and I am fed up with the situation.
Reported by GetHuman5546306 on Saturday, December 12, 2020 6:27 AM

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