WhatsApp Customer Service Issues

Archive 85

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #85. It includes a selection of 20 issue(s) reported May 26, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I apologize for breaching WhatsApp's terms and policies unintentionally. I kindly ask for the reinstatement of my WhatsApp number as it is vital to me. My friends, family, business clients, and team rely on this number for communication. I am committed to abiding by WhatsApp's rules moving forward. My WhatsApp number is +31 [redacted]1. Your understanding and assistance are greatly appreciated.
Reported by GetHuman-daveidle on пятница, 26 мая 2023 г., 18:13
My WhatsApp number, (+[redacted]30), has been banned, and I recently received this email: Our system detected that your account activity violated our Terms of Service, leading to the ban of your phone number. Your account will remain banned due to this violation. We suggest carefully reviewing the “Acceptable Use of Our Services” section in our Terms of Service to understand the proper uses of WhatsApp and the actions that breach our terms. For guidance on using WhatsApp responsibly, refer to this Help Center article. Please note, WhatsApp has the right to uphold its policies as outlined in the Terms of Service. - WhatsApp Support Team Check out our Help Center for more information!
Reported by GetHuman-mtedzeyi on воскресенье, 28 мая 2023 г., 10:07
Dear Team WhatsApp, I believe my account was wrongly suspended as I have adhered to all your rules. Kindly reinstate my account promptly. Thank you. Hello, I think my account was banned in error. I have not violated any of WhatsApp's policies and would like my account reinstated. If there was a mistake, please clarify why my account was banned. I do not use any third-party apps. Thank you. Name: R. Sahu Email: [redacted] WhatsApp Number: +[redacted]93 Device: Redmi Note 5 Pro
Reported by GetHuman8394096 on воскресенье, 28 мая 2023 г., 12:26
Hello WhatsApp Team, I would like to address that my full legal name is Manish Surela and my WhatsApp number is [redacted]. I assure you that I will abide by all of WhatsApp's terms and policies. It seems there was a mistake as I have not engaged in any wrongful activities on the platform. I typically share important and beneficial educational messages, but unfortunately, some individuals have unfairly flagged or reported my account, resulting in the ban of my account by WhatsApp. This has posed a significant inconvenience as this is my official WhatsApp number, and my friends, family, and clients are unable to reach me. I kindly request WhatsApp to reconsider and unban my account as soon as possible. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding. Best regards, [redacted]
Reported by GetHuman-surelama on воскресенье, 28 мая 2023 г., 16:05
Hello, I am a user of Business WhatsApp on my iPhone, contactable at +[redacted][redacted]. While I receive business WhatsApp messages quickly, I have been experiencing delays in sending messages. I have already uninstalled and reinstalled the app due to the sluggishness. Interestingly, I also use the regular WhatsApp with a different phone number on the same device, and the sending and receiving of messages on that app are swift. I would appreciate some guidance on how to speed up the delivery of messages on Business WhatsApp. Thank you.
Reported by GetHuman8394761 on воскресенье, 28 мая 2023 г., 21:00
Dear Sirs, I experienced health issues and hospitalization in March. I couldn't upload songs regularly or monitor my progress due to not having my phone. After being discharged, my doctor advised against singing, limiting my ability to upload. Additionally, my father passed away, making me emotionally distressed and unable to track my recordings. Consequently, I couldn't meet the required song quota. Given these circumstances, I request leniency for the deficiency and kindly ask for my ORANGE TAG to be reinstated out of compassion. Thank you.
Reported by GetHuman8394960 on воскресенье, 28 мая 2023 г., 23:53
Hello WhatsApp Team, I am Sonali Kumari, and my WhatsApp number is [redacted]. I agree to comply with all of WhatsApp's terms and policies. Unfortunately, my account was banned due to some individuals wrongly flagging or reporting my account, even though I have been sharing important and useful messages related to education. I kindly request WhatsApp to unban my account as it is my official number, and not being able to use it has caused inconvenience to my friends, family, and clients who are unable to contact me. I hope for your understanding and for the reinstatement of my number. Thank you.
Reported by GetHuman8395055 on понедельник, 29 мая 2023 г., 2:10
Hello WhatsApp Team, I am Sonali Kumari, and my WhatsApp number is [redacted]. I agree to abide by all of WhatsApp's terms and policies. It seems there was a mistake as I have not violated any rules on the platform. I share important and useful educational messages, but my account was wrongly flagged or reported by some users, resulting in my account being banned. I kindly request WhatsApp to unban my account. This is my official WhatsApp number, and my friends, family, and clients are unable to contact me, causing a significant inconvenience. I hope for your understanding and assistance in restoring my number. Thank you.
Reported by GetHuman8395055 on понедельник, 29 мая 2023 г., 2:11
Hello, I believe my account was banned by mistake as I have not violated any WhatsApp policies or terms of service. I kindly request a prompt response and the reinstatement of my WhatsApp account. If my account has been banned, I would like to know the reason for this action. I do not use third-party apps, so I ask for my account to be released. Thank you. Name: B. Email: [redacted] WhatsApp number: [redacted] Device: Vivo
Reported by GetHuman8383060 on понедельник, 29 мая 2023 г., 5:47
Hello WhatsApp team, My name is Amar Koparde, and my WhatsApp number is [redacted]. I want to assure you that I have always respected and will continue to respect all of WhatsApp's terms and policies. I believe my account was mistakenly banned due to the use of a third-party application that was essential for my business activities. Unfortunately, some individuals incorrectly flagged or reported my account, leading to its ban. I kindly request that WhatsApp reconsider and lift the ban on my account. This is my official WhatsApp number, and not being able to use it is causing significant issues as my friends, family, and clients are unable to contact me. I hope you can understand my situation and assist me in resolving this matter. Thank you, Amar K. [redacted]
Reported by GetHuman8395340 on понедельник, 29 мая 2023 г., 6:56
Hello Whatsapp team, My full legal name is Amar Jivandhar Koparde. My WhatsApp number is [redacted]. I agree to respect all of WhatsApp's terms and policies. I made a mistake and was not doing anything wrong on WhatsApp. I was using a third-party application that was helpful for my business. Unfortunately, some users mistakenly flagged or reported my account, resulting in my account being banned by WhatsApp. I kindly request WhatsApp to unban my account. This is my official WhatsApp number, and my friends, family, and clients are unable to contact me, causing a significant problem. I hope for your understanding and assistance in unbanning my WhatsApp account. Thank you.
Reported by GetHuman8395340 on понедельник, 29 мая 2023 г., 6:58
My WhatsApp account was banned a month ago. I have emailed the WhatsApp support team multiple times, but they responded stating that my account was flagged for violating their Terms of Service. They advised me to review the section on "Acceptable Use of Our Services" in their Terms of Service to understand the proper usage of WhatsApp and the activities that led to the ban. It seems that my account will remain banned. I am uncertain about what steps to take next after receiving this email reply from WhatsApp. Please provide me with some suggestions.
Reported by GetHuman8395580 on понедельник, 29 мая 2023 г., 11:08
My WhatsApp account was banned a month ago. After reaching out to WhatsApp support, I received a response stating: "Hi, Your account was flagged for violating our Terms of Service, leading to the ban. We suggest reviewing the “Acceptable Use of Our Services” section in our Terms of Service for guidance on proper WhatsApp usage. You can also find helpful information on responsible WhatsApp use in this Help Center article. Please remember, WhatsApp upholds its policies as outlined in the Terms of Service." I am seeking a resolution to this issue and would appreciate any assistance.
Reported by GetHuman8395580 on понедельник, 29 мая 2023 г., 11:17
Hello, My WhatsApp number has been banned. It is my real and personal number. I kindly request for it to be unbanned. My work involves sharing information with Christians in the church, coordinating official groups, and communicating with our customers and donors as a Business Development Officer. Many contacts are not saved due to frequent new additions. Having access to WhatsApp is crucial for my work in online publicity. I understand there may have been complaints from people reluctant to be part of the groups. I request permission to restart my WhatsApp account since it is linked to my company and job. I apologize for any mistakes made while using WhatsApp and assure you it won't happen again. Kindly assist in resolving this issue promptly. Thank you for your support. My contact is +[redacted]6.
Reported by GetHuman-acidripa on вторник, 30 мая 2023 г., 3:27
My WhatsApp account has been banned, and I am feeling really upset about it. Can someone please help me get it unbanned? Thank you. I am unable to access my WhatsApp account as it has been banned. Could you kindly resolve this issue at the earliest? Thank you for your assistance. My WhatsApp number has been banned, and I am unable to use it. My WhatsApp account is blocked, and I am facing difficulties due to this. I need my WhatsApp account to be unblocked as it is causing losses to my business. My WhatsApp account with the number *********** has been banned, and I am unable to use it. Sid *********** has been constantly using abusive language towards me. As a regular customer, I request for your help in unblocking my WhatsApp account with the number ***********. I kindly ask WhatsApp to lift the ban on my account with the number **********. I humbly request WhatsApp to unban my account **********. Thank you in advance. My WhatsApp account has been banned, and I would appreciate it if it could be unbanned.
Reported by GetHuman-stafordm on вторник, 30 мая 2023 г., 4:52
My account on WhatsApp was recently banned by WA for alleged terms of service violations. I have been in touch with WhatsApp Support through email, but despite their responses, the ban has not been lifted. I believe the misunderstanding may have arisen from my recent activity related to sharing news about our latest funding round with investors. This led to increased interaction on the platform with well-wishers and business inquiries. I want to clarify that I did not use any unauthorized apps and did not breach any terms of service. WhatsApp is crucial for my business as all my contacts, including investors and industry professionals, are on the platform. Receiving a new number is not a viable option for me due to the extensive network I have on the app. The communication disruption has significantly impacted my business operations. I request prompt assistance in resolving the ban on my WhatsApp account.
Reported by GetHuman8397060 on вторник, 30 мая 2023 г., 7:04
Hello, I would like to bring to your attention that my WhatsApp account appears to have been mistakenly banned. I have always adhered to WhatsApp's policies and terms of service and have not engaged in any behavior that would warrant such action. I kindly request your prompt assistance in reinstating my account. If my account has indeed been banned, I would appreciate an explanation as to why this decision was made. I want to highlight that I do not use third-party applications. Your help in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman-answeran on вторник, 30 мая 2023 г., 7:23
Dear WhatsApp Support Team, I hope this message finds you well. I am reaching out to request the permanent reactivation of my WhatsApp account, which was recently suspended. I acknowledge that my account was banned for violating WhatsApp's terms of service, and I sincerely apologize for any actions that led to this outcome. WhatsApp has been an integral communication tool for me personally and professionally for many years. The suspension of my account has caused considerable inconvenience and disruption to my daily life. I regret any conduct that resulted in the violation and want to emphasize that it was unintentional. I want to convey my understanding and commitment to following WhatsApp's terms of service diligently moving forward. I am willing to abide by all the rules and standards set by WhatsApp to ensure responsible use of the platform. I kindly ask for your assistance in reviewing my account suspension and allowing me to resume using WhatsApp's services. The platform holds great importance to me as it has facilitated connections with friends, family, and colleagues worldwide. The ban has significantly affected my ability to communicate and stay in touch with them. I am prepared to take any necessary steps to address the situation. If there are any unresolved issues or additional details needed from my end, please do not hesitate to inform me, and I will cooperate fully. I apologize once more for any infringement and assure you that I have learned from this incident. I recognize the significance of adhering to WhatsApp's guidelines and promise to use the platform responsibly in the future. I kindly seek a positive reconsideration and a swift resolution to this matter. Thank you for your attention and cooperation. I look forward to your response. Best regards, Ammar Bin Abdul Sattar
Reported by GetHuman8397477 on вторник, 30 мая 2023 г., 12:39
Hello, I believe my account has been banned as I received a message stating, "This account is not allowed to use WhatsApp. Chats are still on this device." I later reinstalled WhatsApp, but I am unable to verify my phone number. I do not understand the reason behind this. Please assist me in recovering my account as I am a student and need my data on WhatsApp. Suddenly, when I open WhatsApp, it shows, "This account is not allowed to use WhatsApp. Chats are still on this device." I am unsure why this has occurred. Kindly help me recover my account as I need it. Thank you. Can you clarify if my account was banned temporarily or permanently?
Reported by GetHuman-dulanjan on вторник, 30 мая 2023 г., 13:37
Hello customer service, I am frustrated about my account getting blocked repeatedly even after it's restored. I adhere to the terms of use and use the downloaded version from the Play Store. I feel like your service is not helping me as every time I get the message that my account is restored, it gets blocked once more. I'm considering not using your application anymore due to this ongoing issue.
Reported by GetHuman-kamaciem on вторник, 30 мая 2023 г., 19:27

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