WhatsApp Customer Service Issues

Archive 72

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #72. It includes a selection of 20 issue(s) reported April 12, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need assistance with my banned WhatsApp account. Kindly unban my account. My phone number has been banned due to violating the Terms of Service. Please review the "Acceptable Use of Our Services" section in the Terms of Service for more information on appropriate WhatsApp usage and prohibited activities. It's important to use WhatsApp responsibly. Thank you.
Reported by GetHuman8297129 on Mittwoch, 12. April 2023 16:11
Hello WhatsApp team, I am Suraj Patel with the WhatsApp number [redacted]. I would like to express my agreement to and respect for all of WhatsApp's terms and policies. It seems there might have been a mistake as I have not engaged in any inappropriate activity on WhatsApp. I kindly request that WhatsApp lift the ban on my official WhatsApp number. The ban has caused difficulties for my friends, family, and clients in reaching out to me, and it is posing a significant problem for me. I hope for your understanding and swift resolution in restoring my number. Thank you very much. Mobile number: [redacted]
Reported by GetHuman8298107 on Mittwoch, 12. April 2023 23:34
Dear WhatsApp Team, I am Nitish Rana from India. My WhatsApp account, linked to my mobile number +[redacted]31, has been disabled. I am unsure why this has happened as I only use WhatsApp for business purposes and not for any misconduct. Many important contacts are tied to this number, and not having access to it is disrupting my business activities. I kindly request for the reactivation of my account. Your assistance in this matter would be greatly appreciated. Thank you. Nitish Rana Email: [redacted] Country: India
Reported by GetHuman8298636 on Donnerstag, 13. April 2023 09:05
My WhatsApp number is [redacted]. I agree to respect all of WhatsApp's terms and policies. I believe my account was mistakenly banned as I have not violated any rules on the platform. I use WhatsApp to share important educational messages, but it seems some users have wrongly flagged or reported my account, leading to the ban. I kindly request WhatsApp to reconsider and unban my account as it's essential for my communication with friends, family, and clients. This situation has caused a significant inconvenience for me. I hope for your understanding and assistance in restoring my WhatsApp account. Thank you.
Reported by GetHuman8298648 on Donnerstag, 13. April 2023 09:23
--Technical Details-- App Version: 2.23.5.78 Device Manufacturer: Xiaomi Device Model: Redmi Note 5 Pro Operating System: 9 Network Type: Unknown Phone Type: GSM Free Space: 22.38 GB Connection: Mobile (LTE) Data Roaming: Off Tel Roaming: Off Video Transcode: Supported Screen Reader: Disabled Last Local Backup: Never Google Account Added: No Groups Media Visibility: Default Individual Media Visibility: Default Scoped Mode: Inactive Companion Status: Inactive
Reported by GetHuman-priyaage on Donnerstag, 13. April 2023 11:03
Hello WhatsApp Team, I would like to bring to your attention that my full legal name is Amit Kumar. My WhatsApp number is [redacted]. I completely agree to uphold and respect all of WhatsApp's terms and policies. Unfortunately, there seems to have been a misunderstanding as I have not engaged in any inappropriate behavior on WhatsApp. I have been sharing important and educational messages, but regrettably, some individuals have inaccurately flagged or reported my account, leading to its ban. I kindly request your assistance in unbanning my WhatsApp account. As this is my official number, it has created significant inconvenience as my friends, family, and clients are unable to reach me. I trust in your understanding and prompt action to restore my account. Thank you for your attention to this matter.
Reported by GetHuman8300811 on Freitag, 14. April 2023 09:26
Subject: Appeal to Unlock WhatsApp Account Dear WhatsApp Support Team, I am reaching out to request the unblocking of my WhatsApp account. After receiving a notification informing me of the ban, I am puzzled as I believe I have not breached any terms of service. WhatsApp plays a vital role in my daily communication with family, friends, and coworkers, so the sudden ban has disrupted my routine significantly. I am seeking a review of my account and a clarification on the reason behind the ban. Any inadvertent violation on my part would be rectified to adhere to your policies and prevent future issues. I appeal for the lifting of the ban on my account to enable me to resume using WhatsApp for important connections and conversations. Thank you for your prompt attention to this matter. I anticipate your response eagerly. Best regards, [ V. ]
Reported by GetHuman8301196 on Freitag, 14. April 2023 13:41
GetHuman is a helpful resource that provides customers with valuable tips on navigating customer service problems. Please note that we are not associated with WhatsApp in any manner. By providing the information requested above, you assist GetHuman in three ways. Firstly, it allows GetHuman to search its database for a specific guide on resolving your issue, potentially offering solutions without needing to contact WhatsApp directly. Keep in mind that not all possible customer service issues may have a ready guide available.
Reported by GetHuman-lalitrag on Freitag, 14. April 2023 19:28
GetHuman is a helpful resource that offers tips for dealing with customer service issues and is not associated with WhatsApp. Providing your information assists in three ways. Firstly, it helps GetHuman search its database for a specific guide on how to resolve your problem, possibly without needing to contact WhatsApp. While guides may not cover all customer service problems due to the multitude of issues, the information provided is helpful for assisting users.
Reported by GetHuman-lalitrag on Freitag, 14. April 2023 19:29
Hello WhatsApp team, My full legal name is Xyz, and my WhatsApp number is [redacted]. I agree to your terms and policies and assure you that I have not engaged in any wrongful activities on WhatsApp. I use the platform to share important and useful educational messages. Unfortunately, some users have mistakenly flagged or reported my account, resulting in its ban. I kindly request that you please unban my WhatsApp account. This is my official number, and not being able to use it has caused significant issues as my friends, family, and clients are unable to contact me. I hope for your understanding and prompt action to restore my account. Thank you.
Reported by GetHuman-satlapur on Samstag, 15. April 2023 05:25
I'm experiencing a frustrating situation with my WhatsApp account, +[redacted]00, that has recently been permanently banned without any valid reason. While it had been temporarily banned in the past, this permanent ban seems unjustified as I primarily use WhatsApp for my business. I suspect some customers may have reported me as spam due to pricing disagreements, but running a business shouldn't result in my account being permanently restricted. I urge the support team to investigate this matter thoroughly and lift the ban. The challenges of using WhatsApp for my business have escalated, and constantly facing bans makes it difficult to operate smoothly. I hope this issue can be resolved promptly to resume my business activities without further disruptions.
Reported by GetHuman-quinnxan on Samstag, 15. April 2023 17:07
At approximately 10:27 PM on Saturday, April 15, [redacted], I received a call from a Nigerian number. A male caller claimed to be from the YORUBA INDIGENOUS DESCENDANT Whatsapp Group, stating they had sent me a link for a meeting scheduled for tomorrow at 7:00 AM. He mentioned that the meeting code was sent to my SMS messages. When I tried to call back, the person ended the call, and I found I could no longer access my WhatsApp account, realizing it had been hacked. I kindly request assistance in recovering my account. Thank you for your help.
Reported by GetHuman8304272 on Sonntag, 16. April 2023 00:39
Hello WhatsApp Team, I wish to inform you that my full legal name is Sonu Kumar, and my WhatsApp number is [redacted]. I would like to affirm my agreement to comply with all of WhatsApp's terms and policies. Recently, my account was mistakenly banned due to some individuals flagging or reporting my account, even though I was only sharing important and beneficial educational messages. I kindly request WhatsApp to reconsider and lift the ban on my account. This account is essential for my professional communications as my friends, family, and clients are currently unable to reach me, causing significant inconvenience. Thank you.
Reported by GetHuman8304930 on Sonntag, 16. April 2023 14:30
Dear Team, I have experienced multiple instances of my WhatsApp number being blocked. My account has been banned for three days in a row now, which is causing me significant distress. My work relies heavily on this platform, and the inability to receive messages is resulting in complaints from others. Initially, I was told to wait for 12 hours, which extended to 24 hours, then to 48 hours, and now I am being asked to wait for an additional 12 hours. Your actions are directly leading to my WhatsApp being blocked, resulting in substantial losses on my end. I urgently require a resolution, and I expect my WhatsApp to be reinstated within the hour. My phone number is 91 [redacted].
Reported by GetHuman8305955 on Montag, 17. April 2023 05:42
My WhatsApp account is currently banned in error. I would like to appeal for the immediate unban of my account. I assure you that I will strictly adhere to all WhatsApp policies moving forward. This is crucial as I am currently attending online classes due to the lockdown restrictions. It is urgent that my account is reinstated promptly, as my upcoming public exams are fast approaching. Your swift action on this matter would be greatly appreciated. Please unban my account with the phone number +[redacted]19. Thank you.
Reported by GetHuman8305986 on Montag, 17. April 2023 06:17
I believe my WhatsApp account was mistakenly banned. I assure you that I will adhere to all WhatsApp policies moving forward. I kindly request the immediate unbanning of my account as I am currently attending online classes during lockdown. This matter is very urgent as my public exams are approaching. Please unban my account as soon as possible. My WhatsApp account number is +[redacted]19. Thank you.
Reported by GetHuman8305986 on Montag, 17. April 2023 06:18
Hello Whatsapp Team, I would like to address the issue with my WhatsApp number, [redacted]. While I understand and respect all of WhatsApp's terms and policies, I believe there has been a mistake as I have not engaged in any wrongful activities on the platform. I primarily share important educational messages, which have been incorrectly flagged or reported by some users leading to my account being banned. This has caused significant inconvenience as this is my official WhatsApp number, impacting my ability to stay in touch with friends, family, and clients. I kindly request WhatsApp to review and lift the ban on my account as soon as possible. I am hopeful that you will consider my situation and restore access to my WhatsApp account. Thank you for your attention to this matter.incerely, [redacted]
Reported by GetHuman8306110 on Montag, 17. April 2023 08:23
Dear WhatsApp Team, I believe this message may have reached the wrong department, and I kindly ask for it to be directed appropriately. Your platform has significantly changed global communication, particularly in business, with the introduction of emojis that add emotional expression and humor, fostering better connections. I have a suggestion regarding the "handshake" emoji I regularly use. I wish to convey solidarity with my friends and partners of color by suggesting the creation of a handshake emoji with a black and a white hand. This gesture would show sincere support and promote respect regardless of skin color in our diverse world. Small gestures like this can make a big impact in bridging racial divides and fostering mutual respect. Warm regards from sunny South Africa, Anthony S. WhatsApp: +[redacted]5 Email: [redacted]
Reported by GetHuman-antshamr on Montag, 17. April 2023 09:36
I acknowledge that I violated your terms and policies, and I sincerely apologize for my mistake. Unfortunately, some individuals wrongly reported my number due to disagreements over the content I shared, which led to my account being banned. My WhatsApp account is crucial to me as it connects me with friends, family, and business contacts. I kindly request that you reconsider unbanning my WhatsApp account and I assure you that I will adhere strictly to WhatsApp's terms and policies in the future. Please understand the importance of this matter to me. My number is +[redacted][redacted].
Reported by GetHuman8306442 on Montag, 17. April 2023 12:32
Hello WhatsApp Team, I am writing to request the unban of my official WhatsApp account associated with my number, [redacted]. I assure you that I respect all WhatsApp terms and policies, and my use was solely for sharing important educational content. Unfortunately, some users falsely reported my account, resulting in its ban. Reinstating my account is crucial for my communication with friends, family, and clients. I kindly ask for your understanding and assistance in lifting the ban. Thank you for your attention to this matter. Sincerely, Nitu Kumari Singh Indian Government-issued Document Number: [redacted]
Reported by GetHuman8306816 on Montag, 17. April 2023 15:14

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