WhatsApp Customer Service Issues

Archive 70

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #70. It includes a selection of 20 issue(s) reported April 1, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have been receiving random group messages with an unknown subject that simply says "you were added" before I get removed immediately. This has disrupted my messages and notifications. It feels like a spam bot or a DDOS attack that keeps adding me involuntarily. Creating my own group also results in the app hanging and not loading properly. I have tried all basic troubleshooting steps like clearing data, cache, reinstalling the app, and restarting my phone to no avail. Please assist in clearing any pending requests associated with my account as I need to use WhatsApp promptly.
Reported by GetHuman-yasirnam on sabato 1 aprile 2023 23:03
Hello WhatsApp team, My legal name is Teena Dhaker. My WhatsApp number is +[redacted]70. I acknowledge and agree to WhatsApp's terms and policies. I have not engaged in any wrongdoing on WhatsApp. I have been sharing important educational messages, but my account was mistakenly flagged or reported, resulting in a ban. I kindly request WhatsApp to unban my account. This is my official number, and the suspension is causing difficulties for my family, friends, and clients to reach me. I trust that you will review this situation and lift the ban on my WhatsApp account. Thank you.
Reported by GetHuman-teenadha on lunedì 3 aprile 2023 02:33
Hello WhatsApp support team, I believe my number was mistakenly blocked. I unintentionally forgot to adjust my group settings to allow only My Contacts to add me, which led to anonymous individuals adding me to unwanted groups where inappropriate content was shared. Unfortunately, this resulted in Digital WhatsApp banning my number without my authorization. It is crucial that you investigate this issue as I never consented to being part of such groups. Kindly unblock my number so I can set the group settings to My Contacts only and resume using WhatsApp to stay connected with my family. My phone number is +[redacted]77. Thank you.
Reported by GetHuman8276399 on lunedì 3 aprile 2023 04:22
Hello WhatsApp Team, My legal name is Umar Waris and my WhatsApp number is [redacted]0. I want to express my respect for all your policies and regulations. Unfortunately, my WhatsApp account got banned while I was sharing some shopping-related news. This has caused me a lot of trouble as my family, friends, and clients can no longer reach me on my official WhatsApp number. I kindly request your attention to this matter and hope that you will unban my WhatsApp number at your earliest convenience. Thank you.
Reported by GetHuman-umarwari on lunedì 3 aprile 2023 05:31
Hello Team WhatsApp, I believe I have adhered to all the rules and regulations properly. If I accidentally violated any policies, I assure you it won't be repeated. My account has been suspended without a valid reason. Kindly reinstate my account promptly as it is my official means of communication. Notification prior to the ban would have been appreciated. I did not receive any such communication. My number is [redacted]. Thank you.
Reported by GetHuman8279147 on martedì 4 aprile 2023 04:48
One benefit of our service is the ability to assist you digitally at your convenience. You can easily access and engage with the process at any time. Another advantage is that we can provide follow-up support to ensure the issue is resolved. We understand that long wait times and other service challenges can be frustrating, so we aim to offer reminders and additional guidance as needed. Additionally, the links we send via email allow you to manage your public page preferences, such as deleting it or opting out of future communications.
Reported by GetHuman8280129 on martedì 4 aprile 2023 15:24
Hello WhatsApp Team, My full legal name is Santosh Dey. My WhatsApp number is +[redacted][redacted]. I agree with and will respect all WhatsApp terms and policies. It was a mistake; I have not done anything wrong on WhatsApp. I share important and useful messages related to education, but some people wrongly flagged or reported my account, resulting in WhatsApp banning my account. My humble request to you, WhatsApp, is to please unban my account. This is my official WhatsApp number, and my friends, family, and clients cannot reach me. It is a significant issue for me. I hope you understand and will unban my WhatsApp account. Thank you.
Reported by GetHuman-azeembac on giovedì 6 aprile 2023 01:59
Hello WhatsApp Team, My full legal name is Santosh Dey. My WhatsApp number is +[redacted]10. I agree to respect all of WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned. I have been sharing important and useful educational messages, but some users have reported my account incorrectly. I kindly request that you unban my WhatsApp. This is my official number, and it is causing significant issues as my friends, family, and clients are unable to contact me. I hope for your understanding and assistance in unbanning my WhatsApp account. Thank you.
Reported by GetHuman-azeembac on giovedì 6 aprile 2023 02:01
Hello Whatsapp Team,**I would like to inform you that my full legal name is Santosh D. and my WhatsApp number is +[redacted]10. I agree to respect all of WhatsApp's terms and policies. I believe my account was mistakenly banned as I have not violated any rules. I use WhatsApp to share important educational messages, but some users have incorrectly flagged or reported my account.**I kindly request WhatsApp to unban my account as it is essential for my work and communication with friends, family, and clients. This issue is causing significant inconvenience. I trust that you will consider my request and restore access to my WhatsApp account. Thank you.
Reported by GetHuman-azeembac on giovedì 6 aprile 2023 02:04
Hello. I need some assistance. My WhatsApp number has been banned, which I believe is a mistake since I did not violate any rules. After reaching out to WhatsApp support to rectify the issue, I was informed that the ban still stands. This situation seems unfair, and I am seeking your help to restore my WhatsApp account. Please assist me in resolving this matter. My WhatsApp number is +49 [redacted], and you can reach me via email at [redacted] Thank you.
Reported by GetHuman8283983 on giovedì 6 aprile 2023 03:23
I have been unable to access my WhatsApp for over 10 days. I was blocked for using an inappropriate version of WhatsApp. I have since deleted it and switched back to the regular WhatsApp, but I remain blocked. My number is +[redacted][redacted], and I rely on this for work. I request to have my account unblocked as I assure you that I will adhere to the WhatsApp guidelines. Your assistance in unblocking my number would be highly appreciated. Thank you.
Reported by GetHuman-shaferut on giovedì 6 aprile 2023 08:12
I am facing difficulty retrieving my WhatsApp phone number. My name is J. A. I am encountering distressing issues with unsolicited phone calls from individuals displaying inappropriate behavior. These calls, messages, and videos are disrespectful and vulgar. It seems they are using the WhatsApp application. I am unsure how to stop this unwanted communication. I am considering contacting the authorities if this continues.
Reported by GetHuman8285252 on giovedì 6 aprile 2023 17:15
Hello, I am experiencing an issue with my WhatsApp account as it has been hacked. A suspicious phone call from a person pretending to be someone else led to my account being compromised. The individual claimed to be from my church and asked me to provide a verification code for a Zoom meeting, resulting in my WhatsApp account being locked. I am seeking assistance in recovering my account. My registered phone number for WhatsApp is [redacted]43. Any help would be greatly appreciated. Thank you.
Reported by GetHuman8285400 on giovedì 6 aprile 2023 18:15
Subject: Appeal to Unblock WhatsApp Account Dear WhatsApp Support Team, I am reaching out to request the unblocking of my WhatsApp account. Recently, I was informed of the ban placed on my account, although I am unaware of breaching any terms and conditions of the service. WhatsApp serves as a crucial communication platform for me to connect with family, friends, and colleagues on a daily basis. I was disheartened by the sudden ban without an explanation. I respectfully ask for a review of my account to understand the cause of the ban. Should there have been any inadvertent violation, I sincerely apologize and am committed to adhering to the terms to prevent any future issues. I humbly seek the reinstatement of my account to resume using WhatsApp for maintaining relationships with my loved ones and professional contacts. Thank you for considering my appeal. I am hopeful for a prompt response from your team. Warm regards, R. Patil
Reported by GetHuman8286448 on venerdì 7 aprile 2023 06:53
Hello, I hope you are well. My WhatsApp account was banned two weeks ago. I have requested assistance multiple times, but my account remains banned without an explanation. I have been a user of WhatsApp since [redacted] and have had no prior issues or complaints against my account. The ban coincided with me changing my mobile device a month ago, although my usage pattern remained the same. I kindly request help in unbanning my account. The account is registered with the following number: +92-[redacted]. Thank you.
Reported by GetHuman-razaibne on venerdì 7 aprile 2023 23:23
Hello WhatsApp Team, My name is Saavi, and my WhatsApp number is [redacted]. I agree to respect all of WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned even though I have not violated any rules. I use WhatsApp to share important educational messages, but some users have reported my account wrongly. I kindly request that you unban my account as it is crucial for my work. This is my official WhatsApp number, and its suspension has caused inconvenience to my friends, family, and clients. I hope for your understanding and prompt assistance in resolving this matter. Thank you.
Reported by GetHuman8288433 on sabato 8 aprile 2023 03:01
To avoid having your account restricted, refrain from creating numerous groups or adding many users within a short time after registering. Be cautious as sending suspicious links can lead to a ban on WhatsApp. If you receive messages without the typing indicator, consider blocking the contact to prevent potential spam. Multiple blocks from users can result in the loss of your WhatsApp account. Avoid sending any content that may contain viruses or malware, as well as inappropriate messages, images, or documents via WhatsApp. Accounts receiving several blocks or negative feedback may be blocked by WhatsApp. Users can report contacts or groups for sharing illegal content, and if the complaint is valid, WhatsApp may deactivate the reported account.
Reported by GetHuman8288680 on sabato 8 aprile 2023 07:49
A few months ago, my account was banned for suspected spam activities. After appealing the ban, the account was reinstated briefly, only to be banned again within 24 hours. Despite my efforts to verify the account, I received a final decision that my account was not permitted to use WhatsApp. I even went as far as getting a new SIM card and registering a new account, but to my dismay, the same issue persisted. I am reaching out to WhatsApp for assistance in resolving this matter promptly, so I can regain access to my account and utilize WhatsApp services without any further disruptions.
Reported by GetHuman-dewunmiv on sabato 8 aprile 2023 10:33
Please assist me in restoring my WhatsApp account as I have important college group conversations, online class information, and documents stored in it. I believe my account was mistakenly banned or hacked by someone. I assure you that I have not engaged in any activities that violate WhatsApp's privacy policies or terms of service, and if I have unknowingly done so, I sincerely apologize. Kindly respond promptly to restore my account. If my account was banned, I would like to know the reason for the action. Thank you. Contact Number: +[redacted]49.
Reported by GetHuman8289226 on sabato 8 aprile 2023 15:15
It was my birthday on the 7th, and I received many messages. I believe WhatsApp has blocked me temporarily because of the influx of messages. However, it is frustrating that I can't send or receive texts. I've attempted the following: - Closed and reopened the app - Changed SIM card - Turned the phone off and on - Updated to the latest iOS - Deleted and reinstalled the app I don't see any other areas to check. I'm extremely annoyed. Please investigate and resolve this issue. It happened on my birthday, and it was a hassle with several hours spent on backups and reinstalling. PLEASE HELP.
Reported by GetHuman-anmolsoo on domenica 9 aprile 2023 02:06

Help me with my WhatsApp issue

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