Google Customer Service Issues

Google Assistant has significantly impacted the functionality of my Moto E Android phone. I am eager to remove it entirely from my device. Unfortunately, the intrusive presence of Google Assistant on my screen makes it challenging to initiate a factory reset. Despite my attempts to disable it through the app settings, it consistently reactivates itself whenever I try to use the keyboard or send a text. This recurring issue has left me feeling frustrated and disheartened by the Google services I have valued for many years.

I am having trouble accessing my old YouTube account [redacted] I have attempted the account recovery process multiple times, but I am unable to confirm a phone number that I no longer have. Each time I try to recover my account, it keeps redirecting me to the same recovery option seeking the unknown phone number. I am eager to regain access to my YouTube account after many years of absence, but I am stuck as I cannot recall the required phone number for verification. When I select "try another way," it continuously brings me back to the same page prompting for the phone number. I have sought assistance on the Google community forum, but without success. I am struggling to navigate the forum and am unsure how to post my question. Your help in recovering my YouTube account would be greatly appreciated.

Hello Google team, I lost my cell phone in August of [redacted] and had to buy a new one. Unfortunately, I couldn't restore all my data like my music and photos because I couldn't remember the Google account used for the backup. Can you assist me in identifying the account used for the backup so I can reset the password and access my data on my new phone? Thank you, Mike

My phone screen is broken and now it's black, preventing me from accessing it. I purchased a new phone but retained the same phone number. I'm attempting to regain access to my account under the email address [redacted], but I have forgotten my password. Despite multiple attempts to reset it, I have been unsuccessful in receiving a security code. I kindly request that you call the phone number associated with my account at [redacted] to assist in the verification process. Your help in recovering my account would be greatly appreciated, as I have exhausted all other options. Though I do have another account linked to my phone, it is not the backup account I used with the account I am currently trying to recover.

I need assistance with signing in to my Sony Bravia Google TV. I can input my password successfully, but I am unable to receive the Authenticator code for the second step of verification. Additionally, I cannot find the option to "Try another way" to complete the verification process. Not being able to access my new TV is a significant problem. Your prompt help in resolving this matter would be greatly appreciated.

Hello, I am experiencing difficulty accessing my Gmail account as it is requesting an "8-digit backup code" that I do not have. I changed my password recently and now I am unable to login without this code. I am also unable to access my Google account to generate the backup code. Your prompt assistance with this matter would be greatly appreciated as I urgently need to regain access to my email account. Thank you, Shane Bennett

I recently lost my Samsung Fold 3, which my son had misplaced. I heavily relied on the autofill feature for passwords since I struggle to remember them. Despite knowing my password, I am having difficulty recalling the exact spelling. Unfortunately, along with the phone, I lost access to my email at [redacted], which is connected to my business. I urgently need to recover this email as numerous subscriptions linked to it were complimentary due to purchasing the $[redacted] phone. Despite multiple attempts, I have not received the email verification as promised. I hope to resolve this issue promptly with your assistance.

I was attempting to access my primary email account on Gmail when it suddenly disappeared. Despite trying the account recovery option, it did not recognize my email. I attempted to reset my password multiple times but was unsuccessful. Eventually, I received an error message [redacted] indicating a malformed request. I am eager to regain access to my email account and I am willing to change my password if needed.

I recently found out that I've been charged $9.99 monthly by Spotify, a service I never signed up for. I initially mistook it for a dating service, but now realize it's a music platform. Since I use YouTube, I have no need for Spotify. I've tried to contact them in the past, but they asked for my social security number, so I couldn't reach a resolution. I'm seeking assistance in resolving this issue.

I have Google accounts that have been hacked, and my business contact information is in jeopardy. I need technical support right away to assist with three Gmail accounts. These accounts contain important information for my upcoming business, EugeniaLLC. My Gmail account for Facebook business advertising also needs to be recovered immediately to prevent further incidents. Additionally, the Leslieyear142@gmail account has been compromised, and I rely on it for placing business ads on another Facebook account. The Genagigi133@gmail account is also linked to all my business-related accounts, and its takeover is causing delays in my business growth. This sensitive information needs immediate recovery to avoid disruption in my development plans. I am in desperate need of help in this matter. Please reach out to me at EugeneiaLLC@[redacted] or [redacted] I am looking forward to resolving this matter promptly.

Hello, I have a Leanvano laptop with an issue related to an outdated USB port driver highlighted by AVG. I have attempted to update it from version 10.0.[redacted].1 to 19.4.18.37 by Synaptics, but have been unsuccessful. Despite trying two factory resets, the problem persists. I am seeking advice on how to delete the outdated drivers to rectify this issue. Thank you.

Hello, I use Outlook [redacted] on my Windows 7 computer, managing several company accounts linked to my Google Business Account. Lately, I've been encountering an error message in Outlook from [redacted] instructing me to log in via my web browser due to a failure. I've followed various online guides to fix this but haven't had any luck. I even attempted to remove Outlook from the "Third Party Apps with Account Access" in my Google Account settings, hoping to reconfigure it, but I couldn't find an option to do so. I would appreciate any guidance or solutions you can provide. Thanks, Byron L.

I've forgotten my Gmail password and need to reset it to access my Cash App account. I need to send money to my fiancée stranded in Paris to purchase her plane ticket. Urgent help is greatly appreciated. The email in question is ([redacted]).

I have encountered a predicament. Unfortunately, my phone, which is linked to the verification process of my Gmail account, was misplaced by my wife. This impedes my access to my email, despite knowing both my email and password. I am unable to authenticate new devices as the process requires my lost phone number. This situation has caused immense frustration for nearly two months. My Gmail, [redacted], contains crucial information related to my credit card accounts. I have attempted to contact Google support, but have been unsuccessful in reaching anyone for assistance. My name is Dino Pacitto, and in the interim, I can be contacted via my wife's email or at [redacted].

I would like to report that someone is impersonating me. I received an email notification stating that my Google Account was accessed from a new Galaxy J3([redacted]) device on Nov 13, [redacted] under an email address I do not recognize, [redacted] Another email, [redacted], has been active since September [redacted] and it was used to change the recovery phone number associated with it. I only use the email [redacted] Additionally, in September, my Gmail and Facebook accounts alerted me that the passwords had been changed from the same network I was not using at the time. This occurred when only my husband and his sister were on the network as I was traveling. Furthermore, someone logged into my Skype account and sent mortgage documents in my name, requesting PayPal information. I need assistance in identifying the individual responsible for these fraudulent activities.

My Google email account has been hacked. The password and phone number were changed. Despite my attempts to verify my identity, Google was unable to confirm it's me. I've tried to reset the password without success. I even called Google, but the line was busy. The account recovery option doesn't work since the phone number and email were changed to the hacker's. I'm struggling to regain access to my account and feeling lost.

I am currently unable to access my Google account, [redacted] I require assistance in sending a code from an external app to this email to regain control over my Gmail account. It is urgent that I resolve this matter promptly, preferably within the next hour. Please expedite the process and provide guidance on how to restore access to the specified email address. I am eagerly awaiting your immediate response as time is of the essence in this situation.

I noticed that my credit card details got added to Google Pay without my permission. While checking my credit card balance through my bank's app, Google somehow picked up the information and added it to Google Pay without my consent. I would like this issue resolved as soon as possible.

Hello, I am seeking assistance as I have been unable to access my email for over two weeks. I followed the steps provided, including receiving codes on my cell phone and creating a new password as requested by Google. However, after receiving a link and setting a new password, I was surprised to find that it was still not accepting the new password upon login attempts. I am concerned about losing access to my email account. Any help would be greatly appreciated. Thank you. - E. Larios

I cannot access my email because I forgot my password. The system keeps prompting me to retrieve a verification code sent to my email, but I can't access it without the password. I do not have a recovery email or password set up. What should I do in this situation?