Bank of America Customer Service Issues

I'm struggling to recall the last six digits of my account number after recently being discharged from the hospital for a traumatic brain injury. Remembering my social security number has also become a challenge. Unfortunately, I lost my ID and personal belongings during a robbery incident that occurred while I was recovering. I would greatly appreciate any assistance in accessing my account to retrieve my funds.

I am unable to access my account with you. I have provided my name, date of birth, and email address along with the previous home address in Isle of Man, UK. I believe I opened my account at a Bank of America in a Costco supermarket in Sacramento, California in June/July [redacted] while visiting my ex-wife's family. Name: Mr. James Stewart Yates Date of Birth: 28/12/[redacted] Previous Home Address: Tynwald Street, Flat/Apt. 1, Douglas, IOM, UK Possible Emails: [redacted] or [redacted] I have no card or online access to my account with you but recall a balance of $26.00. I hope you can assist me. You can reach me at my email address provided or by phone at +44 07[redacted]71. Many thanks, Reverend (Clergy) James Stewart Yates

I, Janelle Butler, deposited an IRS-issued government check at the Bank of America ATM back in March. It was my wife's account that I deposited into, but I am not listed on the account. When we tried to withdraw the money, her account showed a negative balance. After contacting the bank and offering to show my ID and Social Security card in person, they informed me they couldn't refund the money. They only offered to provide a copy of the check so I could contact the IRS to request a possible re-issue. This situation feels unjust, prompting me to seek various opinions and involve my lawyer. I am looking to discuss this matter with someone before moving forward.

Today, I spent a total of 11 hours on phone calls and making reservations, only to be disconnected three times by representatives and chatbots who were unhelpful. My bank account was unexpectedly charged over $[redacted] by American Airlines and Expedia. Despite my efforts to contact them, I have not received any resolution. American Airlines charged me twice for more than $[redacted] each, yet I have not received any tickets from them. Expedia claims I have no ticket in their records, even though I have an itinerary for a $[redacted] ticket. Additionally, I was charged $[redacted] in travel agency fees that were not disclosed. I need a person to assist me as I feel frustrated with the online customer service. I demand a refund for all the charges totalling over $[redacted] due to the lack of tickets and clarity on expenses. I hope to resolve this matter promptly within 24 hours but struggle to find the right contact.

I recently experienced fraudulent activity on my bank account, resulting in the closure of my checking account. I appreciate the bank's assistance in resolving the issue, but I am now inquiring about the funds that were in my account prior to the fraud. Approximately $80-$90 was still available, and I was supposed to receive this amount back after the situation was resolved. However, I have not received the funds yet. Due to personal reasons, I was unable to address this matter until now. I am requesting the remaining balance to be sent to me promptly. Please wire the funds to my Varo Bank account or PayPal. My Varo Bank account number is [redacted], and my PayPal account is paypal.me/bellafeather. As I no longer bank with Bank of America due to this incident, I do not wish to receive a check. Kindly confirm how the funds will be sent to me once you have checked the records. Thank you. Ms. Jo Beth Henderson

Bank of America has frozen my EDD account at the end of February, citing the need for a letter from EDD for verification. Despite being certified by IDme and receiving weekly payments from EDD without issue, BOFA has not unlocked my account despite receiving three letters from EDD confirming my eligibility. I have visited a BOFA branch multiple times to verify my identity to no avail. I have sought legal counsel and am considering joining a class action lawsuit. Urgent intervention is needed from a BOFA supervisor to resolve this matter. Thank you.

I made a wire transfer to your bank: routing number [redacted], account number [redacted] for JEHF Investment Incorporated. They are located at [redacted] Santa Monica Boulevard Suite [redacted] in Beverly Hills, California [redacted]. Unfortunately, this company has scammed me and others. They operate under Lenders Capital LLC in Las Vegas, Nevada, with a representative named David Lessnick. He has taken money from me and several other clients under false pretenses. I urge you to freeze his account, investigate this matter, and help me recover my funds. I sent the transfer on May 17 from Westmark Credit Union. My name is Sandra Frederickson. Please contact me at [redacted]. I have ample evidence and witnesses to support my claim. This fraudulent activity must be stopped, and I am counting on your assistance as the bank that holds his account. Thank you for your prompt attention to this urgent matter.

I recently experienced an issue with my Bank of America EDD account being frozen at the end of February. Bank of America requested a letter from EDD for eligibility and verification purposes despite my certifications being in order and EDD regularly paying me. Despite EDD's attempts to resolve the issue by providing letters to BOFA, my account remains locked. I have visited a BOFA branch multiple times to verify my identity without progress. My social security number is [redacted]-30-[redacted] and my card number is 4[redacted] 3[redacted]. I urgently need Bank of America to unlock my account and reactivate my card as I am facing significant financial hardship. This situation is impacting my livelihood, and I believe BOFA should address this without delay. I have sought legal advice and am considering further action. Could someone escalate this matter to a supervisor or manager at Bank of America and have them contact me promptly at [redacted]? I appreciate your assistance in resolving this matter swiftly. Thank you.

My name is Sandra Frederickson, and my phone number is [redacted]. On May 17th, I sent $3,[redacted] via wire transfer to a Bank of America account with the number 3[redacted]-[redacted]. The recipient claims to be an underwriter and a private lender, but they are engaged in fraudulent activities. They promised to use the money for insurance and closing costs for real estate loans, but have not delivered. The beneficiary's name on the account is j e h f Investment Incorporated at an address that doesn't exist in Beverly Hills, California – [redacted] Santa Monica Boulevard, Suite [redacted]. This individual has scammed multiple clients, including myself, taking $3,[redacted] from me, $5,[redacted] from another, and $33,[redacted] from someone else. We are seeking assistance to address this ongoing issue. I have various documents, contracts, and online profiles related to this matter. It's crucial to investigate this individual's activities as they continue to operate without returning any funds. Please contact me at your earliest convenience to confirm receipt of this message and discuss further actions. Thank you.

I am concerned about an issue with my unemployment payments. It appears that my ex-wife has received $15,[redacted] which should have been rightfully mine. I never authorized her to access my account and do not have a debit card in my name. She handled my unemployment claim and I discovered the discrepancy when I received a letter stating I was ineligible, yet she showed me she received $15,[redacted] in February. This discovery led to an argument that was recorded. We have separate accounts due to previous issues where she has taken advantage of me. I want to report this as fraud and possibly involve the authorities. Please contact me at [redacted]. I have evidence including emails, texts, and recordings to support my claim.

Good Afternoon, I hold two accounts with Bank of America: Personal account [redacted]55 (platinum rewards) and a Business account [redacted]86. Upon opening the business account, I received a document from the bank stating that if a daily balance of at least $3,[redacted] is maintained, no monthly fee will be charged. However, despite meeting the balance requirement, I was charged a $16 service fee on 1 April and 3 May [redacted], reducing my balance to $3,[redacted]. I have since transferred $10,[redacted] to the business account to meet the reward program criteria. Kindly rectify the erroneous service fee deduction and confirm the correction. I am currently residing in South Africa and own a registered LLC in the USA.

I am the power of attorney for my mother, Elizabeth S., who has been receiving calls from someone claiming to be Roger Clarke from [redacted] regarding a fraud issue. The latest call came on Memorial Day at 3:32 pm. I, Michael K., an attorney licensed in New York, can be reached at [redacted]. If needed, please contact me so I can involve my mother in the conversation. Despite closing her compromised checking account in Niskayuna, NY, and opening a new one, she is still receiving calls from the alleged fraud department at your bank. Thank you. Michael K., Esq. Kurz & Associates, LLC [redacted] Western Avenue Guilderland, NY [redacted] [redacted]

I have a friend, James D., who was deployed in Afghanistan and faced challenges returning to the States due to the pandemic. When he landed in Turkey, his small plane encountered issues, leaving him stranded in Istanbul due to a hotel bill. He mentioned having a substantial amount of money in his Bank of America account but is unable to access it due to technical issues with his laptop. He provided his name for the bank and mentioned his property address on Able Rd. in Houston, Texas. He urgently needs $[redacted] to settle his hotel bill and leave Turkey. I am concerned about his well-being and would like to help him connect with his funds. Can you assist us with resolving this issue?

I recently opened a checking account and deposited a check via mobile. Unfortunately, a few days later, I received notice that my account was being closed due to verification issues. Despite my efforts to provide the necessary information, the bank still couldn't verify my identity. I'm now stuck with $[redacted] in the account that I urgently need for my car repairs and pending electric bill. This whole situation has been incredibly frustrating. I spoke to a helpful person on the 8th, but we got disconnected, and things spiraled downhill from there.

A couple of months back, I noticed that Bank of America ceased sending account alerts to my main email account without any warning. It started to indicate that the email address was incorrect. I managed to switch the alerts to a secondary email I have, but switching them back to the main one proved unsuccessful. Presently, I am receiving alerts on the secondary email, which is not my preference. When I try to change it back to the primary address, I'm informed that a verification code will be sent there, but I have not received any code in the primary email's Inbox, Spam, or Trash folders.

Subject: Reversal of Erroneous Charge on Bank of America Credit Card Dear Bank of America, I recently received a refund check in the amount of $[redacted].29 from Bank of America due to an error on my credit card account. However, as I am currently working overseas and unable to use the check, I kindly request for the amount to be credited back to my Bank of America credit card account. I would appreciate prompt resolution of this matter as the check does not serve my current circumstances. Your assistance in correcting this error would be greatly appreciated. Please feel free to contact me for any further information required to process this refund accordingly. Thank you for your attention to this matter. Sincerely, Marc S.

Hello, I am reporting updates regarding a situation involving a confrontation at an ATM in a motel called Motel 6 in Arizona. I am seeking assistance as I have paid for other lawsuits previously. I encountered an issue when a three-wheeled car, possibly related to supernatural matters, seemed to threaten my existence and rights. I have initiated legal action in Washington state about alleged child murders and am asserting my rights. There are financial implications at play, not pertaining to Africa or Russia. Furthermore, there have been concerning threats to my life that I believe are connected to false witness statements and unlawful activities. I am addressing these matters legally, as they involve tampering, fraud, and potential danger. I hope to resolve these issues promptly. Thank you.

Last week, I received an email from Wells Fargo informing me that there was unauthorized activity on my account totaling $[redacted].42. After contacting them, they mentioned various things, and suddenly $3,[redacted].00 went missing from my Bank of America savings account. The sender appeared to be Wells Fargo, but the person involved, Mike Taylor, provided a phone number [redacted] and used the online alias "Remity." He promised to return the $3,[redacted] but requested I transfer an additional $1,[redacted] to "Kathy Wolf via Remity." I refrained from transferring the money, and now I fear I won't recover the $3,[redacted] he already took. Mike isn't answering calls, leaving me with doubts about retrieving my funds. Any advice on this situation would be greatly appreciated.

I transferred my earnings from St. Jude Medical to SGBL bank in Lebanon, but there have been issues with corruption within the Lebanese banking system. The transfers were made from Bank of America and TD Bank to SGBL bank through corresponding banks in NY. I have sought consultations with the Department of Justice and Canadian International Justice department regarding possible monetary fraud. I am looking for a specialist lawyer in international fraud to take action against SGBL and its executives. Despite Lebanese laws allowing me to transfer money to my kids' university accounts, SGBL executives are not cooperating. I seek assistance in addressing this urgent matter in light of the challenges I am facing due to corruption within the Lebanese banking system. Best regards, Marc M. Rahme

Dear Reed, I hope this message finds you well. I recently transferred my earnings from St. Jude Medical for my patent (USPTO # [redacted]) to my account at SGBL bank in Lebanon. Unfortunately, it seems that the Lebanese banking system is facing issues with corruption, with executives potentially misusing our funds. These transfers were made from my Bank of America and TD Bank accounts to SGBL bank through corresponding banks in NY like Bank of America and J.P. Morgan. I have sought consultation with the Department of Justice regarding crimes or monetary fraud related to US funds, as well as with the Canadian International Justice department. Despite Lebanese laws allowing me to transfer funds to support my children's education, the executives at SGBL are refusing to process these transactions. I am considering legal action against SGBL and its owner, Mr. Antoun Sehnaoui, for their actions. I would appreciate it if you could assist me in handling this situation or refer me to a specialized lawyer in international fraud. Your expertise as a patent lawyer in the US would be invaluable. Thank you for your help in advance. Best regards, Marc M. Rahme