The question we are asked most often is about how to talk to Southwest Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Flight schedules for May 2025 are typically made available approximately six months before the travel date. It is advisable to keep an eye on the website for the exact opening date of flights for that month.
Asked Sep 20, 2024 10:39 PM
What's the cost for an extra luggage
The cost for an extra piece of checked luggage on Southwest Airlines is generally $75 per bag. The first two checked bags per passenger are free, provided they meet size and weight limitations.
Asked Aug 3, 2024 4:15 AM
When carrying medication which piece of luggage should it be in?
Medications should be carried in your carry-on luggage to ensure easy access and prevent issues in case your checked baggage is delayed or lost.
Asked Jul 15, 2024 8:28 PM
Traveling with my 14 yr old grandson. Do i need his birth certificate
No, you do not need a birth certificate for your 14-year-old grandson when traveling with Southwest Airlines. However, it's always a good idea to carry some form of identification, especially if the trip involves international travel.
Asked Jun 29, 2024 2:12 PM
why do i keep getting a general error 400620377 when I am trying to book a flight?
We're sorry to hear that you're encountering an error while trying to book a flight. The error 400620377 often occurs due to issues with the browser's cache or cookies. To solve this, you could try clearing your browser's cache and cookies, or using a different browser or device. Also, ensure your browser version is up to date. If the problem persists, consider booking your flight at a later time. We understand the inconvenience this can cause and appreciate your patience.
Asked Jun 11, 2024 4:15 AM
Help me with my Southwest Airlines customer service issue
We look to the Southwest Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.