How Do I Get a Refund for an Inflight Charge from Southwest Airlines?
If you want a refund for an inflight charge from Southwest Airlines, then you must follow the laid down guidelines on the inflight return policy. Contact Southwest Airlines customer support for clarification if you still have problems completing the form given by the flight attendant. Ensure you mail the damaged item you purchased whether faulty or unwanted to the given mailing address available at the inflight return policy page.
How Do I Get a Refund for An Inflight Charge from Southwest Airlines?
Southwest Airlines is a renown low-cost carrier and the largest in the world. This explains why it's so popular with passengers worldwide. The airline offers extremely low fares in addition to standard perks such as inflight amenities. From the mission statement, Southwest Airlines is dedicated to offering passengers high quality customer service experience with a sense of warmth, individual pride, friendliness and company spirit.
Therefore, when you have an inflight charge problem, the refunds are processed quickly to ensure that your experience with the airline is pleasant and can be a repeat passenger. The purpose of the company from its customer service experience is to connect people through reliable, friendly and low-cost air travel.
What Are Inflight Charges on Southwest Airlines?
Sometimes while flying you may see the need to buy items onboard to make your flight more comfortable. However, you realize that the items you purchased are faulty or damaged, know that you are entitled to a refund. Southwest Airlines recognizes the fact that some items can be faulty, unwanted or damaged, so they have a clear guideline on how to claim your refund.
How Do I Get a Refund for An Inflight Charge from Southwest Airlines?
Follow the following steps to get your refund:
- Complete an online webform concerning the purchased inflight item and attach a copy of the receipt.
- Send your damaged or unwanted or faulty item including your booking reference and name.
It's vital that you complete the webform correctly. Accurate details speed up the processing of the refund, without the details Southwest Airlines is not able to process the refund.
All returns are subject to the stated return policy as per the terms and conditions. You can check the inflight returns policy on the Southwest Airlines website. Once you have completed and submitted the form, send the item to the stated address given on the inflight return policy. Ensure you obtain proof of postage when doing this.
How Long Does It Take Southwest Airlines to Process My Inflight Charge Refund?
The inflight charge refund is processed promptly once you have a refund request. All refunds are processed back to the charged credit card or payment method within 7-business days. Expect the amount to be reflected in your statement in the next 1-2 billing cycles.
However, if you made cash or cheque purchases for inflight items, the refund is processed within 20 business days after you make a complete refund request and follow the laid down procedures.
All refund applications are made online through the Southwest Airlines website to safeguard your interests and rights. Contact Southwest Airlines customer support to get further assistance if you have trouble doing it online. Refunds applications made online are made to the credit card used during the purchase of the service or item.
To ensure that you don't lose your refund, ensure that you keep the purchased item safely and don't damage it further. If you are seeking a refund for a service not rendered, then ensure you get a receipt for that service and use your booking number to complete the refund form. Let the flight attendant co-sign or note down their credentials. Keep the receipts safe always as documentation are useful.
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