Lowe's Customer FAQ

Refunds to debit cards typically take 5-7 business days to process, depending on your bank's policies. If it's been longer than this, check your bank account for any updates. For the most current status, please refer to the returns page or look for any email communications from Lowe's regarding your refund.

You can file a complaint about associate services through the feedback or customer service sections available on the Lowe's website.

We're sorry to hear about the trouble you're experiencing with your refrigerator repair. As your warranty is with Lowe's, we should aid in resolving the issue. However, we can't assist directly with this claim number. We recommend persisting in your attempts to contact HBK Appliance Solutions, Inc. directly. If you continue to have difficulty reaching them, you may want to get in touch with Lowe's customer service here on this page to speak to a representative about your warranty claim. They should be able to help facilitate communication and ensure your repair gets completed.

We're sorry to hear that you're having trouble logging in. It’s possible there may be a technical issue. Please make sure you are entering your email and password exactly as they were when you signed up, as they are case-sensitive. If the problem persists, you might want to reset your password. You should find a "Forgot Password?" link on the login page. Clicking this will prompt you to enter your email address, and a link to reset your password will be sent to you. This should allow you to create a new password and regain access to your account. If these steps don't resolve the issue, it may be best to seek technical help from Lowe's customer service.

To sign up for electronic billing at Lowe’s, you need to create an account on their official website. After registering, navigate to the "Your Account" page. Under the "Account Management" section, there should be an option for "Paperless Billing". By clicking on this, you'll be prompted to enter some additional information to confirm your identity. Once done, you will be registered for electronic/paperless billing. You'll then start receiving your bills via email instead of through traditional mail.