Groupon Customer FAQ

For ticket purchases to the College Football Hall of Fame, the date selection usually occurs after you've chosen your ticket type. Once you've selected the ticket option, you should see a calendar or date selection feature that allows you to choose your desired date for visiting. If you don’t see this option, please ensure you’ve gone through all necessary steps in the purchasing process.

If your Groupon voucher is not appearing under "My Stuff" despite being charged, try refreshing the page or logging out and back into your account. Sometimes, it may take a moment for purchases to show up. If it still doesn’t appear, ensure you're logged into the correct account.

If your event was canceled, you may be eligible for a refund. The refund process typically depends on the specifics of your purchase and the seller’s policy. Make sure to check the terms and conditions related to your purchase for detailed guidance on obtaining a refund.

To send Groupons as gifts, you can purchase a Groupon and select the option to send it as a gift during the checkout process. You will need to enter the recipient's email address, and they will receive the Groupon directly. Alternatively, you can buy a Groupon and then share it with the recipient by sending them the link or a printed version. Make sure to check the terms and conditions regarding gifting, as some deals may have specific restrictions.

There may be a few reasons why your Groupon Bucks are not showing. It could take some time for the Bucks to be credited after a qualifying purchase. Additionally, check if you're logged into the correct account. If you believe there's an error, it might help to review the terms regarding how and when Groupon Bucks are awarded.