The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can't log into Google TV even after resetting my password
If you're having trouble logging into Google TV even after resetting your password, ensure you're using the correct email address associated with your Google account. It's also important to check your internet connection and try logging in on a different device or browser. Clearing your browser's cache and cookies or updating the Google TV app may help as well. If the issue persists, consider reviewing any security settings on your Google account that might be affecting your ability to log in.
Asked Feb 23, 2026 4:20 AM
How do I change my birthday to verify my age?
To change your birthday for age verification on Google, go to your Google Account and sign in. Navigate to "Personal info," and under "Basic info," you will see your birthday. Click on it to edit and update your birth date. Make sure to save the changes. If you encounter any restrictions, follow any additional instructions provided by Google.
Asked Feb 22, 2026 6:26 PM
How do I speak to a live agent in reference to unauthorized charges
There is a link to the most up-to-date contact information right here on this page that you are viewing. You can use that link to reach a live agent regarding unauthorized charges.
Asked Feb 21, 2026 11:30 PM
I am not able to sign into my Google account with my new device and phone number
If you're having trouble signing into your Google account on a new device and phone number, ensure you're using the correct email and password. If you have two-step verification enabled, you'll need to verify your identity using the new phone. You can do this through backup codes or other recovery methods set up previously. If you're still facing issues, consider checking for any account recovery options. Remember that the link to the most up-to-date contact information is right here on this page.
Asked Feb 12, 2026 6:52 AM
how do i unpause my google account
To unpause your Google account, sign in to your account and go to the Google Account settings. Look for the section related to account status or any notification that indicates the account is paused. Follow the prompts to restore access. Make sure to address any issues that may have caused the pause, such as resolving payment methods or adhering to account policies. Once you have addressed those issues, your account should be fully restored.
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