It's easy to pair your Comcast remote with a new TV Box or Flex streaming device. This allows you to control the streaming device or TV Box up to 50ft away, which helps if it is in another room or in an entertainment center. Keep in mind that you can only control the devices that are paired with your remote.
If you would like to know how to connect your Comcast (Xfinity) remote to a new box, this article can help. There is a lot of information below about connecting new remotes and more.
You can pair your Comcast remote with your Flex streaming devices and Xfinity X1 Boxes to control a streaming device or TV Box even when it is not in sight. This means that your Flex streaming device or Xfinity X1 Box can be in another room or in an entertainment center that is up to 50ft away. You can find the model number of your Comcast remote inside the remote's battery compartment or on the back panel.
Note: Comcast remotes can be paired with one streaming device or TV Box at a time. For example, once you have paired your remote with a streaming device or TV Box, it will not work with another streaming device or TV Box until it is paired with them. Click here to have a customer support agent walk you through the process or try the steps below.
The following instructions only apply to remote models: XR2, XR5, and an XR11 Voice Remote.
After the pairing code is entered correctly, your remote will be successfully paired with the streaming device or Xfinity X1 Box.
Note: If there are no pairing instructions on-screen after you press the "Xfinity" button, try pressing the button again.
If there is another TV Box in range, you may have to press the button multiple times.
The following instructions apply to the X1 or Flex (XR15) Voice Remote:
After the pairing code is entered correctly, your remote will be successfully paired with the streaming device or Xfinity X1 Box.
Once the Voice Remote is successfully paired, follow the instructions on-screen to set up the input control, volume, and power for your Tv.
If you need further instructions, you can contact Comcast here
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