You can close your Ally Invest account at any time for any reason. This can be an option if you no longer need an investment account and would like to move the funds elsewhere. Some brokerage firms may require you to provide a reason for account closure requests. However, the recommendation is you close your old accounts as soon as possible to prevent retaining money or investments in your account that you no longer need.
Ally Invest is a trading platform that allows you to buy and sell stocks, options, bonds, ETFs and mutual funds. If you want to close your account with Ally Invest, you will need to follow these instructions.
You'll need to go to their website to close your account with Ally Invest. From there, click on the Help and Support icon in the upper right-hand corner of your screen. This will open a drop-down menu where you can choose from several options.
You will get a prompt to provide your login information and confirm your email address if you have not already done so. It's better to set up a transfer before doing so to ensure you don't lose any funds while closing your account with Ally Invest.
Select Close My Account from the list and follow the instructions on-screen.
Ally Invest will redirect you to a page outlining the steps in closing your account. The first step is to log in and confirm that you want to close your account.
You may also have the option to download your historical trading data, which Ally Invest recommends if you plan on moving elsewhere or continuing investing with Ally Invest through another service.
When you try to log in, you should see a popup window that asks you to log in with your username and password. If you have forgotten your username or password, click on Forgot My Username or Forgot My Password.
The site will prompt you to enter the email address associated with your account. Once you enter this, you will receive an email containing instructions for resetting your password.
On the next screen, you will choose a reason for closing your account. Select from one of the following options:
If none of these options apply to you, select Other at the bottom of this list and click Continue.
Once you have read the privacy policy, click Continue. The next page that appears will ask for your username and password. You will enter the reason for closing your account and confirm your identity by providing your personal information.
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