A:Calling this PC Mall number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at PC Mall for you.
Q:
Does PC Mall offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for PC Mall below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this PC Mall phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this PC Mall number should go right to a real human being
In fact, much of this information on this page is superfluous because this PC Mall phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
PC Mall operates the call center for this 800-555-6255 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the PC Mall call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PC Mall phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PC Mall staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PC Mall is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call PC Mall is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this PC Mall number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call PC Mall
If you have time to do a bit of reading before you call PC Mall, we recommend you read over some of our problem-specific articles.
PC Mall is a trusted technology solutions provider that offers a wide range of IT products, services, and solutions. With over 30 years of experience, PC Mall has established itself as a leading destination for businesses and individuals seeking reliable computing solutions. The company leverages its strong partnerships with top technology manufacturers to offer a comprehensive catalog of computer hardware, software, networking equipment, peripherals, and accessories. PC Mall's extensive product selection caters to various industry needs, including education, healthcare, government, and small to medium-sized businesses. Besides its vast product offerings, PC Mall also provides value-added services such as custom configurability, IT consulting, infrastructure solutions, and managed services. Whether customers are looking for individual products or complete IT solutions, PC Mall is dedicated to delivering top-quality technology solutions that meet their needs and exceed expectations.
All products sold on PC Mall are brand new. PC Mall is committed to providing customers with high-quality and reliable products. We do not sell refurbished or used items. Our inventory consists solely of new products sourced directly from trusted manufacturers and authorized distributors. Customers can shop with confidence, knowing that the items they purchase from PC Mall are in pristine condition and come with the full manufacturer's warranty. Whether you are looking for a new laptop, printer, or any other technology product, PC Mall offers a wide range of new options to meet your needs. Shop confidently at PC Mall and enjoy the latest technology products that are guaranteed to be brand new.
Click the link above to get answers to just about any PC Mall customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call PC Mall is extracted from issues that customers have reported to GetHuman.
This is PC Mall's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC Mall agent. This phone number is PC Mall's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-555-6255 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call PC Mall first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PC Mall has 1 phone number. It's not always clear what is the best way to talk to PC Mall representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for PC Mall. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PC Mall. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.