GE Appliances Extended Warranty Customer Service

Phone Number & Getting a Rep

GE Appliances Extended Warranty Customer Service number

800-626-2224
Toll-free·Calls Extended Warranty Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this GE Appliances number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-8pm, Sat 9am-4pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to GE Appliances Extended Warranty Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All GE Appliances customer service contact information

This is the #5 most popular GE Appliances phone number out of 5. Click above to go back to the main customer service number and other contact information, including GE Appliances email addresses, twitter handles, and live chat options.

More GE Appliances Customer Phone Numbers

Major Appliance Customer Service

800-626-2005
Main phone number · Toll-free · Mon-Fri 8am-8pm, Sat 8am-7pm EST · Press 4 · To receive a text link, press 1; or to continue, press 2.

Water Products Customer Service

800-952-5039
Toll-free · Mon-Fri 8am-6pm EST · Use this number for all GE water Products · Water Heater Support Line - If you have a water product question, need to order parts, or set up service, press 1. For servicers, suppliers, distributors, or installers, or to inquire about a claim, press 2. For heaters purchased from 2009-2017, press 3. For heaters purchased prior to 2017, press 4.

Parts & Accessories Customer Service

877-959-8688
Toll-free · Mon-Fri 8am-8pm, Sat 8:30am-5pm EST · Direct to a human ·

Appliance Service Customer Service

800-432-2737
Toll-free · Mon-Fri 7am-10pm, Sat-Sun 8am-6pm EST · Direct to a human · Press 1 if you would like us to text you a link to the website, or hold to continue.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this GE Appliances phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Here is how our research team describes the way the GE Appliances phone system greets you: To schedule a repair, press 1. To check the status of a repair, press 2. To file or renew your contract or get a price quote, press 3. To make a payment on your contract, press 4.

What are the hours and when should I call?

GE Appliances operates the call center for this 800-626-2224 phone number Mon-Fri 8am-8pm, Sat 9am-4pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,794 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GE Appliances phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GE Appliances staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call GE Appliances is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,794 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call GE Appliances is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GE Appliances staffs the call center well on Wednesday.

Calling this GE Appliances Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Jan 9, 2024

My fridge has been acting odd, so I'm unsure if this is a sign that it's time to replace it. It's about ten years old, and I know that's pretty old for a fridge, but it's been solid and fits into an odd etched area inside my cabinetry. Replacing it is going to be a problem, so if I can repair it for a low enough cost, it would be worth it despite its age. That is why I ended up calling the GE Appliances service line so that I could figure out what the best approach is. 

In the past, when I've had an issue with any GE appliance, I just call this number, and I get the Service Protection Advantage department, which is basically like the warranty program for GE. It costs money to purchase the program,  but I've used it in the past, so I always purchase it now when I buy a new appliance. It's worth having the coverage and the peace of mind when a major appliance stops working. The line probably gets a lot of phone calls because GE makes a lot of appliances, and if there are decades of products across the US, a lot of people could potentially need help. 

With that in mind, my ten-minute wait was not too long, but I would have appreciated it if the automated voice spoke a little slower. It rattled off the options so quickly that I had to listen twice before I figured out which number to press. When I called, the automated voice greeted me with the following directive, "Thank you for calling Service Protection Advantage. We are glad you called; please listen to the following menu to see how we can help you or help resolve your needs. To schedule the repair of your product, press 1. Already scheduled repair but need to check the status, press 2. To file or renew your contract or get a quote on a product, press 3.To make a payment on your contract, press 4."

None of these options really fit what I needed, which was a price quote on a repair, but I went with three because I figured at least I could talk to someone. My plan worked because, after a long wait, I was able to talk to an agent about what was happening to get a rough idea of what the repair might cost me based on the potential issue. I ended up scheduling the repair with the disclaimer that if it ended up being something else, it may cost more. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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