Does Apria Healthcare offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 20 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Apria Healthcare below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Apria Healthcare phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3, then 6
Below are some clips we've found from Apria Healthcare's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Apria Health Care's billing department.
Your call may be monitored or recorded for training and quality assurance purposes.
If you're calling to place a new order, check the status of your delivery, or having problems with your equipment, press one.
If you're calling in regards to a bill or statement, press two."
Excerpt from a call with Apria Healthcare
Tuesday, February 27, 2024 5:00 PM
They may ask you to enter information with the dial pad
"Hi.
Thank you for calling Apria Healthcare's billing department.
Your call may be monitored or recorded for training and quality assurance purposes.
If you're calling to place a new order, check the status of your delivery, or having problems with your equipment, press one.
If you are calling in regards to a bill or statement, press two.
Please enter your five digit ZIP code."
Excerpt from a call with Apria Healthcare
Friday, August 16, 2024 7:26 PM
The first phone menu
"Thank you for calling Apria Healthcare's billing department.
Your call may be monitored or recorded for training and quality assurance purposes.
If you're calling to place a new order, check the status of your delivery, or having problems with your equipment, press one.
If you are calling in regards to a bill or statement, press two."
Excerpt from a call with Apria Healthcare
Monday, January 6, 2025 8:42 PM
What are the hours and when should I call?
Apria Healthcare operates the call center for this 888-492-7742 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 212 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Apria Healthcare at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Apria Healthcare phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Apria Healthcare staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Apria Healthcare is Sunday.The most busy day to call is Tuesday, which averages 70% more phone calls by comparison.Again, this is based on a sample of 212 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
Click the link above to get answers to just about any Apria Healthcare customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Apria Healthcare, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry: "Why is it four fifty now?"
- From a call lasting 10m 20s , Jan 6, 2025 8:42 PM
Order oxygen tubing: "Hi. I want to order a fifty foot length for my oxygen tubing."
- From a call lasting 4m 59s , May 10, 2024 5:03 PM
Assistance with brother's delivery schedule: "I need help with my brother's delivery schedule since he is handicapped and I can't get through to anyone on the phone."
- From a call lasting 3m 9s , Mar 19, 2024 8:05 PM
Issues with CPAP machine: "I need help with my CPAP machine, it seems to be leaking whenever I use it."
- From a call lasting 8m 3s , Mar 15, 2024 6:00 PM
Order delivery and equipment inquiry: "Every time I call for an order, there seems to be a problem with delivery, and I would like to inquire about upgrading some machines for my house."
- From a call lasting 7m 1s , Mar 15, 2024 5:48 PM
Tracking delayed medical supplies: "I just called to find out where my supplies were."
- From a call lasting 13m 13s , Feb 22, 2024 7:08 PM
Confusion about billing: "I found out a bill for something that's gonna be charged to me on the fifteenth, and I don't know what it's for because I didn't order anything."
- From a call lasting 3m 39s , Feb 13, 2024 12:01 AM
Modify CPAP supply billing: "I'd like to modify the auto billing for my CPAP supplies."
- From a call lasting 10m 13s , Jan 12, 2024 5:57 PM
Information about why customers call Apria Healthcare is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Apria Healthcare will reply our your email.
As a last, sometimes only, resort- Apria Healthcare customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Apria Healthcare's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Apria Healthcare agent. This phone number is Apria Healthcare's best phone number because 7,842 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-492-7742 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Apria Healthcare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Apria Healthcare has 3 phone numbers. It's not always clear what is the best way to talk to Apria Healthcare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Apria Healthcare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Apria Healthcare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.