Does Alaska Airlines Mileage Plan offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Alaska Airlines Mileage Plan below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Alaska Airlines Mileage Plan phone number to document the phone system.
Here is how our research team describes the way the Alaska Airlines Mileage Plan phone system greets you: Thank you for calling the Alaska Airlines. In a word or two, how can I help you?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Below are some clips we've found from Alaska Airlines Mileage Plan's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Alaska Airlines.
We are currently experiencing extremely high call volumes and long wait times.
If you are calling for a refund, please go to alaska air dot com to leverage self-service options.
If you have any issues processing your refund online, you can call at a later date even after your scheduled flight.
If you are calling to reschedule a flight and aren't able to self serve online, please hold for the next available agent.
We sincerely apologize for the long wait, and we'll be with you as soon as possible."
Excerpt from a call with Alaska Airlines Mileage Plan
Sunday, January 7, 2024 8:50 AM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Alaska Airlines.
We record calls for quality.
How can I help you today?"
Excerpt from a call with Alaska Airlines Mileage Plan
Tuesday, June 11, 2024 12:26 AM
What are the hours and when should I call?
Alaska Airlines Mileage Plan operates the call center for this 800-252-7522 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 181 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Alaska Airlines Mileage Plan call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alaska Airlines Mileage Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alaska Airlines Mileage Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Alaska Airlines Mileage Plan is Saturday.The most busy day to call is Wednesday, which averages 171% more phone calls by comparison.Again, this is based on a sample of 181 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call Alaska Airlines Mileage Plan
In summation, the best day to call Alaska Airlines Mileage Plan is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Alaska Airlines Mileage Plan staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Alaska Airlines Mileage Plan
Below is a sample of recent calls to Alaska Airlines Mileage Plan, and their purpose. Are any of these similar to the reason you are trying to call?
Transfer miles to account: "My wife passed away and I want to transfer her miles to my account."
- From a call lasting 13m 4s , Jun 11, 2024 12:26 AM
General inquiry: "Hey. Customer service."
- From a call lasting 2m 49s , Apr 9, 2024 1:46 AM
Booking a flight: "Book a flight."
- From a call lasting 3m 34s , Mar 17, 2024 3:24 AM
Praising product effectiveness: "Sanitizer kills ninety nine foot nine percent of illness causing bacteria as detergent sleep behind."
- From a call lasting 4m 2s , Mar 14, 2024 5:18 PM
Hotel inquiry: "I have a question about the hotel."
- From a call lasting 45s , Mar 11, 2024 7:50 PM
Seeking information: "I am wondering about the Mileage Plan program's benefits."
- From a call lasting 6m 3s , Jan 23, 2024 8:59 PM
Change reservation: "Change my reservation."
- From a call lasting 3m 44s , Jan 17, 2024 9:57 PM
Cancel reservation: "Cancel reservation, please."
- From a call lasting 1m 20s , Jan 4, 2024 2:41 AM
Information about why customers call Alaska Airlines Mileage Plan is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Alaska Airlines Mileage Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Alaska Airlines Mileage Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alaska Airlines Mileage Plan agent. This phone number is Alaska Airlines Mileage Plan's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-7522 include and other customer service issues. Rather than trying to call Alaska Airlines Mileage Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alaska Airlines Mileage Plan has 1 phone number. It's not always clear what is the best way to talk to Alaska Airlines Mileage Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Alaska Airlines Mileage Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alaska Airlines Mileage Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.