What is Zara's return policy for sale items?

Asked a year ago
Zara's return policy for sale items allows customers to return their purchases within 30 days of the delivery date. However, it is important to note that only items marked as "SALE" on the website or receipt are eligible for return. The returned sale items must be in their original condition, with all tags and labels attached, and accompanied by the original receipt. In case the customer prefers a refund, the original form of payment will be credited. Alternatively, Zara offers the option to exchange the sale item for another size or color. Unfortunately, Zara's return policy states that sale items cannot be returned for store credit or gift cards. Customers can initiate the return process either in-store or through Zara's online return portal.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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