How Do I Cancel an Existing Transfer in My US Bank Account?

Whether you have changed your mind about a transfer or made a mistake, canceling an existing transfer in your US Bank account is possible. The two types of transfers include external account transfers and recurring internal transfers. You can cancel both transfer types through online banking or the US Bank Mobile app by following the above steps. However, it is also important to note that certain transactions cannot be stopped once initiated.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

How Do I Cancel an Existing Transfer in My US Bank Account

This article will provide a step-by-step guide to canceling an existing transfer in your US Bank account. 

Types of Transfers

External Account Transfer

An external account transfer involves the movement of funds between your US Bank account and an account in another financial institution. These transfers can be initiated online or by visiting a US Bank branch. External account transfers help move money between accounts held at different institutions or send money to someone with an account at another bank.

Recurring Internal Transfer

Recurring internal transfers refer to the movement of funds between accounts you hold at US Bank. These transfers are set up to occur automatically regularly, such as weekly or monthly. Recurring internal transfers can be helpful for budgeting and ensuring that bills are paid on time.

Canceling An Existing Transfer in Your US Bank Account

Stopping An External Account Transfer

It is possible to alter or cancel pending transactions. However, once the transfer has begun, no changes can be made. 

Online Banking

Follow the steps below to cancel a transfer:

  1. The first step is to log in to your US bank online account. 
  2. Choose Transfers at the top of the screen, and then select External Transfers and Wires.
  3. To change or delete a transfer, go to Manage external transfers and click the View or edit transfers button.
  4. Select Delete, then Save.

US Bank Mobile App

Follow the steps below to stop an existing transfer in your US Bank account using the mobile app.

  1. Download the US Bank Mobile app and log in.
  2. At the bottom of the screen, choose Pay Bills & Transfer, followed by External Transfers & Wires.
  3. Choose Edit or Delete Transfer, then pick the transfer you want to modify or stop.
  4. Select Delete, then Save

Stopping A Recurring Internal Transfer

A recurring internal transfer must be in pending status for changes or cancellations to be made. Use the corresponding steps below to change or cancel a transaction that hasn't yet been processed.

Online Banking Steps

  1. Log in to your US Bank online account.
  2. Choose Transfers from the main menu, then click Manage My Transfers.
  3. Find the source account and click it. Search results appear only when you have pending transactions.
  4. Select the transfer you want to change, then click Edit or Cancel.

US Bank Mobile App Steps

  1. Download the US Bank Mobile App and log in. 
  2. Choose View or Edit Transfers under Pay Bills & Transfer at the very bottom of the dashboard.
  3. Navigate to the top and click the Scheduled or Recurring tab, then choose the transfer you wish to delete. 
  4. Make your desired modifications by selecting Cancel Recurring Transfer.

Additional Information You Need To Know

  • If the funds aren't sent immediately, the transaction will remain pending until the cutoff time passes. 
  • Any transactions initiated on weekends, holidays, or after midnight local time will be handled the following business day.

If you need to stop an existing transfer in your US Bank account, it's important to act quickly and follow the correct steps based on the type of transfer you made. If you have any questions or need assistance, don't hesitate to contact US Bank for help.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Cancel an Existing Transfer in My US Bank Account?

Why does GetHuman Write How-to Guides for US Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like US Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel an Existing Transfer in My US Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

US Bank

Asked 2 years ago
Updated a year ago
Viewed 173,630 times
US Bank
Canceling an existing transfer in your US Bank account
stop an existing transfer in your US Bank account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!