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Transperth Customer FAQ

Top Answers & How-to Guides

What is Transperth's Phone Number?

The question we are asked most often is about how to talk to Transperth customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any park and ride options available at Transperth stations?

Yes, Transperth offers park and ride facilities at various stations across its network. Park and ride options allow commuters to park...
Ask any question you have about Transperth customer service, get an answer now.

Payment Methods

What payment methods are accepted on Transperth?

Transperth accepts multiple payment methods for ticket purchases, ensuring convenience for passengers. You can use cash, credit cards,...

Fares

What are the different types of fares available?

Transperth offers a range of fares to suit various travel needs. The different types of fares available include standard fares, concession...

Schedule

How often do Transperth trains/buses operate?

Transperth trains and buses operate at varying frequencies, depending on the time of day and the specific route. During peak hours,...

Discounts

Are there any discounts or concessions available for certain passengers?

Yes, Transperth offers various discounts and concessions for specific passenger groups. Children aged five to 15 years can avail discounted...

Bicycles

Can I take my bicycle on Transperth services?

Yes, you can take your bicycle on Transperth services. However, there are some restrictions and guidelines to follow. Bicycles are...

Luggage Restrictions

Are there any restrictions on luggage or baggage?

Yes, there are restrictions on luggage or baggage when using Transperth services. Passengers are allowed to bring small items such...

Accessibility

Are there any facilities for passengers with disabilities?

Yes, Transperth is committed to providing accessible public transportation for all passengers. We offer a range of facilities to accommodate...

Perth Airport Travel

Can I use Transperth to travel to the Perth Airport?

Yes, you can use Transperth to travel to the Perth Airport. Transperth offers convenient and affordable transportation options to and...

Park and Ride

Are there any park and ride options available at Transperth stations?

Yes, Transperth offers park and ride facilities at various stations across its network. Park and ride options allow commuters to park...

Help me with my Transperth customer service issue

Ask any question you have about Transperth customer service. We will do our best to get you answers right away.
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