How Do I Delete an Existing Bill Pay Payee with TD Bank?
Log in to your account and go to My Accounts section when you want to delete an existing bill pay payee with TD Bank. Click Account Services, then choose Pay Bills. You will see a list of your existing payees. Select a particular payee. A pop-up box will appear with a prompt to edit or delete information about that payee. Choose the Delete button and confirm that you want to remove this payee.
You can add payees to your TD Bank, and when you no longer require their services or intend to pay them, you can delete them from your payee list. After you create your first bill pay payee and add it to your online banking profile, you can decide if you want to keep the same bill payment set up in the future or if you want to remove it.
When you find yourself with an existing payee not using a service, you may want to remove them from your list of future payments. Here are the steps to delete an existing bill pay payee with TD Bank.
1. Log Into Your TD Bank Account
Log into your TD Bank account and choose the Account Services option. Then, click the Bills. You'll see a list of your payees. Scroll through the list to find the payee whose account you want to delete, then click the Details button.
2. Select the Appropriate Bill Payment Company
Click the company whose information you want to change. This will open a dropdown menu. Click Edit. You can also click the payee's name directly. This will open its details page in a new tab or window.
Change any of the information you want to correct on this page. When you finish, click Save Now.
3. Click Delete Payee
Next, you'll see additional information about the payee. This includes payments scheduled for this person and a record of all previous payments you made to that person.
Once you review these details, click Delete Payee to remove it from your account. A warning window will appear alerting you that deleting a payee will eliminate related transactions. Click Yes and then click OK.
If there are no scheduled payments for a particular payee, the program will delete it immediately. Otherwise, it will cancel any scheduled payments for that payee once it removes them from your account.
4. Confirm Your Decision and Finish
When you're ready to delete a payee from your bill payment setup, confirm your decision before you finish. To do this, click the button that says View Payees.
This will take you to a list of your current payees and their bills. You'll see a banner that says, Deleting Payee. Select Delete Payee to complete the process.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for TD Bank Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like TD Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Delete an Existing Bill Pay Payee with TD Bank? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.