How Do I Set Up Autopay for My T-Mobile Bill?
In a nutshell: T-Mobile's AutoPay service allows automatic monthly bill payments from a linked bank account or credit card, eliminating the risk of late payments. Eligible customers may receive discounts by enrolling, but must meet specific criteria, such as timely payments and use of approved payment methods (debit cards or T-Mobile Visa only).
Introduction
T-Mobile's AutoPay service allows you to automatically pay your T-Mobile bill every month by having the money sent from your linked bank account or credit card. With AutoPay, you never have to worry about forgetting your T-Mobile bill again. You may even be eligible for a discount if you sign up for it.
What You'll Need
To be eligible for AutoPay, you must meet the following requirements:Your previous month's bill, if any, must have been paid in full by its due date.You need to be on a plan that offers AutoPay. (Some plans, such as the No Credit Check plan, do not offer this option.)Your bill can't be mailed to an address outside the United States.You cannot use a digital wallet for AutoPay.You cannot use any card other than a debit card or the T-Mobile Visa credit card for AutoPay. No other form of credit card will be accepted, though you can use a debit card from any bank.If you sign up for AutoPay and then pay your bill early with a payment method that is not eligible for AutoPay, you will automatically be unenrolled from the service.
Money will be deducted from your bank, or your card billed, two days before your bill's due date.
If an AutoPay payment is declined due to insufficient funds or some other problem, T-Mobile will try the payment again in five banking days. If it is declined again, you may be unenrolled from the service.
If you enter into a payment arrangement, your AutoPay service will be temporarily suspended.
If you sign up for both AutoPay and paperless billing, you will receive a $5 per month discount on your T-Mobile bill.
Go to the T-Mobile home page.
T-Mobile home page
To enroll in AutoPay using the T-Life app, skip to step 7.
To enroll in AutoPay at a T-Mobile store, skip to step 11.
Click on the "My account" link in the upper right corner of the page.
A drop down menu will appear.
Click on the "Log in" option to log in to your T-Mobile account.
Go to Billing.
Select the AutoPay option.
Follow the prompts to finish enrolling in AutoPay.
You will be prompted to enter your bank, credit card, or debit card details as part of the process.
Do not proceed with further steps.
Open the T-Life app and sign in.
Tap on the Manage tab.
Select the AutoPay option from the Billing section.
Follow the prompts to finish enrolling in AutoPay.
Do not proceed with further steps.
Go to T-Mobile's store locator page.
T-Mobile store locator page
Enter your city name or ZIP code in the text field on the left-hand side of the page.
Find a convenient T-Mobile store location.
Go to that store and tell a representative there that you want to sign up for AutoPay.
Conclusion
If you have need help signing up for AutoPay, call a T-Mobile customer service agent to get it. You can reach customer service 24 hours a day, 7 days a week.
Further questions?
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