Sears Home Warranty Customer FAQ

Top Answers & How-to Guides

What is Sears Home Warranty's Phone Number?

The question we are asked most often is about how to talk to Sears Home Warranty customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a waiting period before my coverage begins?

Yes, there is a waiting period before your coverage begins with Sears Home Warranty. After enrolling in the program, there is a 30-day...
Ask any question you have about Sears Home Warranty customer service, get an answer now.

Recent Sears Home Warranty Customer Questions

Have a Sears warranty on my stove, the technician came but part needed is no longer available, they said they were going to call in three days but now its been a week.

We apologize for the delay and any inconvenience caused. Occasionally, certain parts may be hard to find or no longer available. In these cases, our policy typically states that if we can't repair your covered item, we may replace it. If you haven't heard back within the stated time, we recommend directly reaching out to Sears Home Warranty for an update using the contact link provided on this page.
Asked May 21, 2024 3:28 PM

Help me with my Sears Home Warranty customer service issue

Filing Claims

How do I file a claim?

To file a claim with Sears Home Warranty, you can either submit a claim online through their website or contact their customer service...

Overview

What is Sears Home Warranty?

Sears Home Warranty is a comprehensive protection plan that offers homeowners peace of mind and financial security. It covers the costs...

Coverage

What does Sears Home Warranty cover?

Sears Home Warranty provides coverage for a wide range of household appliances and systems, ensuring peace of mind for homeowners....

What is not covered under Sears Home Warranty?

There are a few items that are not covered under Sears Home Warranty. These include pre-existing conditions or defects that were known...

Coverage Duration

How long does the coverage last?

The coverage provided by Sears Home Warranty lasts for one year from the start date. This ensures comprehensive protection for your...

Service Fees

Are there any service fees or deductibles?

Yes, there are service fees and deductibles associated with our Sears Home Warranty. When you request a service visit, a modest trade...

Transferability

Can I transfer my warranty to a new homeowner?

Yes, you can transfer your Sears Home Warranty to a new homeowner. We understand that circumstances may change, and we want to ensure...

Cancellation

Can I cancel my warranty?

Yes, you can cancel your warranty with Sears Home Warranty. We understand that circumstances change and you may no longer require the...

Technician Response Time

How quickly can I expect a technician to be sent for repairs?

At Sears Home Warranty, we understand the importance of timely repairs. Once a repair request is submitted, we strive to have a qualified...

Limitations

Are there any limitations on the number of claims I can make?

There are no limitations on the number of claims you can make with Sears Home Warranty. We understand that unexpected breakdowns can...

Coverage Start

Is there a waiting period before my coverage begins?

Yes, there is a waiting period before your coverage begins with Sears Home Warranty. After enrolling in the program, there is a 30-day...
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